Panusis, Beth

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Text Resume
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Beth Panusis
Irvine, CA
beth@panusis.com | (949)431-4183
Experienced Inside Sales Manager: Driving Quota Surpassing Results and Profit Growth
With a proven track record in Inside Sales management, success in surpassing sales quotas, boosting profits, and
effectively managing diverse customer accounts is evident. Proficient in Salesforce and skilled in sales planning and
implementation, strengths lie in lead generation, product knowledge, and negotiation, enabling success in both B2B and
B2C environments. Recognized for leadership, problem-solving abilities, and clear communication, experience includes
roles such as Inside Sales Manager at Vislink LLC, VP of Business Development at AdoptAnAgent, and Account
Executive Manager at Control4/Pakedge Device & Software. Bringing a resourceful, growth-driven approach to every
endeavor, leveraging technical acumen, CRM systems, and project management skills to drive success. With a diverse
background spanning real estate, telecommunications, and technology, consistent delivery of results and exceeding
expectations is evident. With a foundation in business administration and certifications in networking and real estate, a
comprehensive skill set is offered to drive organizational success. References are available upon request.
Skill Areas:  Inside Sales
 Outside Sales
 Key Account Management
 Salesforce Management
 Sales Plans &
Implementation
 Sales Analysis & Forecasts
 Account Acquisition & Retention
 Telephone Sales
 Customer
Support & Servicing
 Customer Satisfaction & Success
 Powerful Presentations
 B2B and B2C Sales
 Lead
Qualification & Generation
 In-depth Product Knowledge
 Persuasive Negotiation
 Clear & Articulate Communication
 Project Management
 Resourceful Sales Leadership
 Team Player & Enabler
 Growth-Driven & Decisive

Analytical Mindset
 Technical Acumen
 CRM (Customer Relationship Management)
 Microsoft CRM/GP/SQL
 Real
Estate and Timeshare Sales
PROFESSIONAL EXPERIENCE
VISLINK LLC, IRVINE, CA (JAN 2018 – CURRENT)
INSIDE SALES MANAGER (MIL-GOV, PUBLIC SAFETY)
 Collaborated closely with Mil-Gov RSMs to nurture client relationships.
 Generated RFQs, assessed current and future client needs, and coordinated product demos and onsite visits.
 Worked closely with Engineering and Customer Service teams.
 Maintained and updated Salesforce database with client interactions, activities, cases, opportunities, and forecasts.
 Facilitated conference calls and Zoom meetings to address client issues and needs.
 Proactively communicated with clients to establish rapport, develop relationships, and identify opportunities.
 Provided weekly forecast reporting.
 Assisted in securing booths, marketing materials, and participation in industry events such as HELIExpo and
APSCON.
 Proficient in handling pressure and working independently.
 Previously worked in the Live Entertainment and Broadcast Division, gaining understanding of Government grants
and Capital Expenditures.
ADOPT AN AGENT (APR 2016 – JAN 2018)
VP OF BUSINESS DEVELOPMENT
 Led initiatives to onboard brokers and their licensees to receive leads for clients in search of homes.
 Developed contracts to formalize partnerships with brokers and licensees.
 Played a key role in creating and enhancing website content to attract potential clients.
 Contributed to the growth and success of the company through strategic business development efforts.
CONTROL 4 / PAKEDGE DEVICE & SOFTWARE, HUNTINGTON BEACH ACCOUNT (OCT 2010 – APR 2016)
EXECUTIVE MANAGER / CUSTOMER SERVICE MANAGER
 Orchestrated tailored demonstrations and coordinated product offerings to align with customer needs.
 Cultivated strong relationships with dealers, demonstrating empathy and addressing their concerns.
 Supported dealers in establishing new accounts and provided comprehensive training sessions.
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 Formulated an onboarding program for dealers, ensuring seamless integration into the system.
 Managed inbound sales inquiries, delivering detailed product specifications and identifying potential opportunities.
 Maintained meticulous records of all interactions, opportunities, and calls within the CRM platform.
 Offered project design recommendations and generated accurate quotes.
 Vigorously pursued leads, managed dealer registrations, processed initial orders, supervised installations, and
facilitated quote follow-ups.
 Conducted regular webinars and product showcases, imparting insights on both wired and wireless practices.
 Ensured the confirmation of Heat Map Analysis, Design, compatibility assessments, and installation schedules.
 Coordinated post-installation support activities, including market research follow-ups and testimonial collection.
 Established comprehensive policies, procedures, and sales initiatives for the Sales Team’s guidance.
 Collaborated closely with the RMA department to refine operational protocols.
 Engaged with the product and software development team to advocate for dealer feedback in product evolution.
 Partnered with the analytics team to strategize sales quotas and product promotion tactics.
 Provided detailed reports on sales performance metrics, emerging opportunities, and potential challenges to the
VP.
 Supervised the order fulfillment team, ensuring timely and accurate order processing.
 Achieved significant milestones, including overseeing 6 AE’s and 2 CS employees, contributing to over 65% of
Pakedge revenue, onboarding 260 new dealers within 1.5 years, and successfully upgrading numerous bronze
dealers to higher tiers within the same timeframe.
BANK OF AMERICA, LAGUNA BEACH (JUL 2007 – OCT 2010)
PERSONAL BANKER / CUSTOMER SERVICE
 Executed cross-selling strategies to promote both personal and business accounts, along with optional packages
designed to add value for customers.
 Focused on enhancing customer loyalty by offering tailored solutions that addressed their financial needs and
preferences.
 Played a key role in attracting and retaining loyal customers for the branch through effective cross-selling
techniques.
EXCEL REAL ESTATE / LV-HOME RENTALS / WYNDHAM TIMESHARE, LAS VEGAS (JAN 2005 – JUL 2007)
REAL ESTATE AGENT
 Successfully sold six homes within six months, involving both listing properties and assisting buyers in their
purchases.
 Facilitated the rental of over 32 homes, collaborating with landlords and tenants to meet their housing needs.
 Utilized cold canvassing techniques to secure listings and guide potential real estate buyers and renters through
the process.
 Worked closely with lenders to facilitate financing for real estate transactions.
 Sold timeshare vacation ownership to interested customers, delivering daily presentations to explain the benefits of
timeshare investment.
 Conducted 2-hour presentations 2-3 times daily to potential buyers, effectively highlighting the advantages of
timeshare ownership.
DIAL REPROGRAPHICS, LAS VEGAS (AUG 2003 – JAN 2005)
ACCOUNT EXECUTIVE
 Responsibilities included generating new business and maintaining existing clientele.
 Established solid relationships with Attorneys, Paralegals, and Legal Secretaries.
 Provided various services including binding court specifications, document numbering, deposition
copying, oversize prints with foam board mounting, and audio/video duplication, including OCR.
 Consistently achieved monthly revenue ranging from $40K to $55K in sales.
AT & T WIRELESS BUSINESS SERVICES, NEWPORT BEACH (OCT 2001 – OCT 2002)
ACCOUNT EXECUTIVE
 Ranked #3 out of 118 representatives, achieving 287% of quota and earning membership in the 100% club.
 Specialized in selling business wireless technology solutions to small, medium, and large businesses.
 Secured 1-2 year contracts with a yearly minimum agreement of $45K.
 Developed and nurtured relationships with business owners, telecom managers, purchasers, and decision-makers.
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 Engaged in telemarketing and cold calling on a daily basis to build a consistently full funnel of prospects.
 Established and maintained an account base, conducting follow-ups and identifying needs as necessary.
KINGSTON TECHNOLOGY, FOUNTAIN VALLEY (NOV 1999 – OCT 2001)
ACCOUNT MANAGER
 Consistently achieved over 140% gross profit on a quarterly basis.
 Developed account strategies and marketing programs for resellers, distributors, and Fortune 100-500 end-users,
including Microsoft, Cisco, Peoplesoft, and Sun Microsystems.
 Developed and managed memory sales relationships with new accounts in the Western Region.
 Provided support to field representatives within the Western Region.
TOSHIBA COMPUTER SYSTEMS, IRVINE (SEP 1997 – NOV 1999)
CUSTOMER SERVICE / INSIDE SALES TEAM LEADER
 Promoted to Team Leader during tenure and received the “Top Gun” award, the highest accolade in inside sales.
 Consistently exceeded monthly quotas.
 Selected to be a member of the Training Committee, contributing to the implementation of the Training Program for
all new employees.
 Served as a speaker for the Business Product Group to promote sales and training goals.
 Generated and closed leads, maintained above-average phone time, conducted outbound calls, and managed
customer profiles and sales in Toshiba’s Vantive Database.
 Managed and enrolled resellers in specific Toshiba programs.
 Responsible for team statistics, followed by weekly spiff and incentive programs.
 Provided support to field representatives within the Central Region.
PROFESSIONAL DEVELOPMENT & CREDENTIALS
Major, Business Administration | Irvine Valley College
Trainings:
 CCNA Networking Courses 1 & 2 | Irvine Valley College | Jan 2010
 Southern Nevada School of Real Estate | Jan 2005
 Academy of Radio Broadcasting
 FCC License

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