Peter m. Caldwell
Oak Creek, WI 53154 · 262-353-6880
Peter.Caldwell@Outlook.com · www.linkedin.com/in/peter-m-caldwell/
Sales and Marketing Professional
Dynamic and results-oriented professional with 25+ years’ experience in Commercial Services Operations in the automotive and skilled nursing & health care industry. Skilled in Operations Management, Coaching, Retail, Sales, and Customer Relationship Management (CRM) along with Voice of the Customer (VOC).
Strong sales professional with proven track record of account management, sales, and customer relationship management, and a record of cultivating a culture of safety and accountability, driving employee engagement and retention. Skilled in maintaining excellent customer relations, fostering satisfaction and loyalty. Brings experience with P&L management, driving revenue growth and achieving profitability goals. Proud to quickly build long-term relationships with clients. A collaborative leader, contributing to strategic planning and business development initiatives at the Director level. Ready to leverage expertise to drive success in an organization. Passionate about learning new skills and expanding my knowledge. My mission is to help businesses grow and succeed in a competitive and challenging market.
Skills
Communication (Written & Verbal)
Highly organized
Meet or exceed targets/ goals
Business development
Asana (Project Management) Microsoft Office
Customer relationships
Thrive in fast-paced work environment
Marketing and Sales Strategies
Retail Sales and Marketing
Trade Shows
ExperienceStay At Home Dad, Self Employed, Oak Creek, WI
April 2024 – present
•Managed household budget, coordinated family schedules, and utilized negotiation skills to ensure smooth operations.• Implemented project management techniques to plan and execute daily tasks efficiently.• Developed strong organizational skills to balance household responsibilities and personal growth.• Demonstrated patience and adaptability in handling various challenges as a Stay-at-Home Dad.
Industry Advisor, Zip’s AW/Direct, New hampton, IA
AUGUST 2022 – APRIL 2024
Advised 250+ employees on industry standards and practices to keep them up to date with current and future regulations and laws.
Created and edited content for the marketing department including emails, videos, blogs, social media and training documents with emphasis on information accuracy and best safety practices resulting in better customer service and setting the company apart from the competition.
Developed and maintained strong relationships with hundreds of customers and used those relationships to improve existing and develop new products and services like the SafeAll Roll King and SafeAll REV mobile electric vehicle charger.
New Product development from concept to product release, particularly in the electric vehicle market including a mobile EV charger.
Provided final approval on all marketing emails and social media posts.
Worked with photographers and videographers on photo and video shoots to make sure the products and company are represented in the best light possible.
Attend multiple trade shows each year
Appeared on Viewpoint with Dennis Quaid as a nationally recognized expert in roadside safety.
Senior Account Manager, Direct supply, Milwaukee, WI
June 2018 – May 2022
Work to get customers the products and services they need on time and on budget.
Listen to and address the concerns of the customer and serve as their advocate when needed.
Develop and implement sales strategies for assigned regions.
Interpret financial reports to locate areas of success and build on that resulting in a 45% increase in sales.
Learn and understand industry trends and government regulations and report those findings to management and convey new information to customers.
account manager, direct supply, Milwaukee, WI
MAY 2016- June 2018
Develop relationships with customers.
Maintain existing relationships with customers to build business, resulting in exceeding budgeted sales goals by at least 15% each year.
Serve as the Voice of the Customer by communicating their concerns about the industry to management and the company’s political action committee.
Collaborate between different lines of business to best serve the customer.
Manager, Grube’s Towing and repair, Mequon, WI
October 2007 – April 2016
Manage a staff of 40 people and guide the development, production, promotion and financial aspects of Grube’s Towing and Repair.
Increase revenue by over 500 percent by contracting over thirty new businesses.
Coordinate specification, scheduling, status and review processes, and direct business processes from conceptualization through end-user delivery.
Oversee employee training, coaching, and mentoring to facilitate staff development and retention.
Communicate with mechanics and Diesel technicians to keep up to date with their work and relay updates to customers on vehicle service status.
Education
november 2017
master of business administration- leadership development,
ottawa university
november 2015
bachelor of arts- business administration,
ottawa university
civic activities, Liesure activities and memberships
Ottawa University, President Alumni Board – Wisconsin Campus
Cedarburg Fire department/rescue squad – Rescue Squad Driver
Faith Lutheran Church Cedarburg, WI – Council member
Camp Hometown Heroes – Volunteer
Wisconsin Towing Association (WTA) Member and Presidential Advisor
Cub Scout Leader
Avid motorcycle rider
I enjoy spending time camping with my family
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