Griner, Yaakov

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Text Resume
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Y aakov
Griner
6640 Thornhill Court, Boca Raton, FL 33433 · (561) 479-6923 ·
DDNRYJULQHU#JPDLOFRm
·
aimhighaisolutions.com

WORK EXPERIENCE

S prin gb ig
| Boca Raton, FL

T echnical
Partner Manager | Ja n uary
2023
– April
2025

● Overseen 40+ enterprise partner integrations (B2B SaaS) with CRM, point-of-sale and eCommerce platforms
ensuring continued uptime, effective
communication and internal/external documentation.
● Led multiple partner/client integration enhancement projects for a fast-paced SaaS startup, from interpreting
API documentation and understanding technical requirements at the ticket level, to collaboration with
development teams and orchestrating successful deploPHQWs to production.
● Collaborated on technical roadmaps to integrate partners with business objectives and timelines in kick off

meetings with new partners.
● Discussed integration/partner projects each week with the partner success team, giving contract feedback and
guidance to potential product enhancements that could reinforce partner solutions.
● Spearheaded incident escalation and resolution processes for integration failures, reducing downtime and
increasing the sVWHm reliability for critical customer operations.
●
W orked
closely with sales and account teams on technical pre-sales engagements, showcasing platform
functionality ,
and assisting in enterprise client acquisition.
● Regularly published cross-departmental updates on product enhancements, partner integrations, and
implementation KPIs to drive visibility and collaboration.

Manager of Integrations | May
2020
– Decem ber
2022

● Directed enterprise data migration and onboarding projects for hundreds of clients; worked to reduce
deploPHQt timeline through automation and process optimization, preserving 99.9% of data integrity.

● Designed integration health monitoring and alerts, enabling early risk discovery leading to less customer
critical outages.
● Guided trainees on integration tools, DevOps characteristics and best training methods, accelerating
onboarding and team efficiency .

● Managed and integrated hundreds of new and existing client integration requests, ensuring requirements and
standard protocols were met.
● Instituted verification protocols that improved implementation quality,
increasing successful go-lives across
new and existing integrations.

Quality Assurance Specialist | May
2019
– April
2020

● Created and implemented test plans for enterprise-level APIs to work and perform effectively
with a wide
variety of customer sVWHPV.
● Implemented risk-based testing to prioritize and fix critical vulnerabilities resulting in hardened, reliable
platform releases.
● Identified and documented via the Jira bug triage critical integration vulnerabilities, preventing potential data
integrity issues for enterprise businesses.
● Coordinated with product and engineering teams to plan testing efforts
for major releases, ensuring we had the
necessary tests in place that fit well with integration rollouts and security by design.

SKILLS & INTERESTS

T echnical
Skills: AWS
tools (CloudWatch-Insights,
API Gateway,
DQDPR’%, SQL, Insomnia, Postman, Jira, Confluence,
Clickup, Zendesk, Salesforce, PWKRn (Novice), REST APIs, AI Agents (N8N), AI Automations, Go High Level,
POS/eCommerce Marketing & LoDOWy Implementation & Microsoft Office

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