Sheyla Grullon
Doral, FL | Kaki54168@gmail.com | (561) 291 -2912
Licensed Medicare Sales Specialist | Bilingual (English/Spanish)
AHIP Certified | Florida Health, Life & Annuities License
Qualifications Summary
Results -driven and bilingual (English/Spanish) Medicare Sales Specialist with a strong
background in marketing, outreach, and community engagement. Proven success in
exceeding enrollment goals, cultivating provider relationships, and educating beneficiaries
on Medicare Advantage options. Dedicated to serving mid -to-low -income populations, with
a deep understanding of LIS/Extra Help programs. Known for compliance excellence, high
retention, and performance under pressure.
Experienced in MSO operations, providing credentialing and contracting support to
providers and facilitating successful onboarding with major insurance carriers. Seeking a
dynamic role within a stable and marketable organization where my experience and
passion for service can drive membership growth and positive outcomes.
Education & Certifications
Ashford University, San Diego, CA
Bachelor of Science in Accounting (Anticipated 2024)
Keiser University, West Palm Beach, FL
Associate of Arts in Accounting, 2007
Certifications: AHIP 2023, CMS Regulatory Compliance 2023
Carriers Certified With: UnitedHealthcare, Preferred Care Partners, Humana/CarePlus,
Medica
Licenses: Health, Life & Annuities – State of Florida
Leadership & Special Projects
– Spearheaded provider network expansion across three counties, boosting lead generation
by 45%.
– Coordinated over 20 successful community enrollment events with provider partners. Professional Experience
• Independent Medicare Broker
Best Absolute Insurance | Jan 2025 – Present
– Represent multiple Medicare Advantage plans, tailoring solutions to individual beneficiary
needs.
– Focus on grassroots and provider -based marketing to generate high -quality leads.
– Assist clients with LIS applications and navigate complex eligibility concerns.
• Provider Relationship Representative
Practice Choice – MSO | Mar 2025 – Present
– Support providers through the credentialing and contracting process with various health
plans.
– Ensure accurate and timely submission of applications, documentation, and follow -up with
payers.
– Act as liaison between providers and insurance carriers to facilitate smooth onboarding
and enrollment.
– Maintain strong relationships with clinics to support Medicare growth initiatives and in –
office outreach.
– Assist with compliance, training, and marketing coordination for MSO -affiliated practices.
• Medicare Benefits Specialist
Devoted Health | May 2024 – Jan 2025
– Delivered Medicare plan education and guided seniors through the enrollment process.
– Maintained exceptional compliance standards while exceeding monthly sales goals.
– Developed referral partnerships with providers and community organizations.
• Medicare Sales Executive
Aetna / CVS Health | Aug 2023 – Present
– Surpassed sales goals by 120% within first quarter through targeted lead generation
strategies.
– Delivered clear plan explanations, ensuring seniors felt confident in their enrollment
decisions.
– Built long -term trust with clients through outstanding follow -up and personalized service.
Additional experience includes roles at CarePlus Health Plan, HealthSun Health Plans,
Florida Medicare Options/1FMO, and Medicare Market Advisors/MMA 65 with a focus on
Medicare sales, community outreach, provider collaboration, and FMO office operations.
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