Richard Tyson
RichardTyson86@yahoo.com
Account & Partner Management Specialist | Supply Chain Optimization | Operational Efficiency
Business Manager | Advantage Solutions | Mar 2023 – Present
Managed B2B and SaaS relationships with partners and suppliers, acting as the primary liaison to drive growth and category expansion.
Utilized CRM and analytics platforms to monitor supplier performance, forecast demand, optimize inventory, and enhance supply chain efficiency in alignment with SaaS-based procurement systems.
Partnered with cross functional teams to ensure seamless execution of SaaS solutions, ensuring maximum value delivery and customer satisfaction
Leveraged competitive data to identify market opportunities and implement process improvements that drive performance.
Delivered customer-focused solutions addressing key pain poits to boost revenue and streamline operations.
Wholesale Account Manager | Paramount Residential Mortgage Group | Mar 2020 – Sep 2022
Managed pod of Jr Acount Managers, provided guidance, support, and oversight to ensure team performance and client satisfaction.
Managed B2B and SaaS client relationships, driving long-term value through consultative sales and tailored solutions while ensuring compliance with lending guidelines.
Partnered with cross functional teams for seamless execution of SaaS solutions, ensuring maximum value delivery and customer satisfaction
Identified and addressed customer challenges within the lending process, offering solutions to streamline transactions and improve client experience.
Leveraged CRM tools to track pipeline activity, highlighting opportunities for follow-ups and workflow efficiency.
Conducted market research to identify new growth opportunities based on customer needs.
Key Account Manager | Pepsi – CO | Apr 2015 – Mar 2020
Managed B2B and SaaS client relationships, driving long term value through consultative sales, tailored solutions, and strategic client retention initiatives, achieving portfolio growth of 3-4% annually
Identified customer needs and pain points, designing targeted strategies that increased product visibility and contributed to 3% growth.
Leveraged CRM and analytic tools to forecast demand, optimize orders, and manage inventories, improving supply chain efficiency and reduce out of stocks by 17%
Educated clients on category trends, merchandising strategies, enhancing client engagement and strengthening partnerships across 75+ accounts.
Skills
Sales & Account Management: B2B Relationship Management, Consultative Selling, Key Account Management, Client Retention Strategies, Revenue Growth Planning, Territory Management
Technical & Analytical: CRM Platforms, Data Analysis & Reporting, Sales Forecasting, Inventory Management, SaaS Platform Expertise, Market & Competitive Analysis
Operational & Strategic: Process Optimization, Cross-Functional Collaboration, Supply Chain Efficiency, Pipeline Management, Workflow Improvement
Interpersonal & Leadership: Consultative Communication, Client Education & Training, Negotiation, Presentation Skills, Stakeholder Engagement, Team Leadership & Management, Coaching & Mentoring, Cross Functional Collaboration
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