James “Ryan” Ward
5500 N. Military Trail #211
Boca Raton, 33496 Fl
757-775-7012
Ryan_Ward1@yahoo.com
Allay Health and Wellness
VP Strategic Partnerships
Main Duties: Sales, Training, Customer Service, 3rd Party Relationships
June 2022-Presents
-Managed all business development, including calling and scheduling new patients.
-Called all leads, scheduled, and did intake for all clients for the various services offered.
-Developed all SOPs and guidelines as I trained 4 sales representatives.
-Worked with local mental health and hospice companies to develop new client base.
-Weekly meetings with our SEO and Marketing providers to assure constant lead base.
-Maintained our Facebook and Google ads as we kept a 5 Star review rating. Also, had clients do testimonials for website and social media platforms.
-Currently assisting with due diligence for upcoming acquisition
Consultant
June 2017-June 2022
-While recovering from a broken neck, worked a variety of projects while day-trading on the market.
-Consulted for Transformations Drug and Alcohol Center in Delray Beach.
-During this time, I did multiple media appearances and interviews. Contributed to articles in Wired Magazine, VICE, ROKU, and a plethora of streaming and Podcasts.
-Wrote a multitude of medical articles on Ketamine Therapy for Autism and addiction related topics.
Dream Recovery International
Chief Operating Officer
Main Duties: Management, Recruitment, Training, Develop Guidelines, Patient Support
June 2012-February 2015
-One of 12 founding members of this drug and alcohol fully in-patient (PHP) rehabilitation program. We began raising capital in January and had clients by March. I also aided in a re-structuring for bringing in a new majority investor in 2013.-Managed a multi-facility, 24/7 365 operating schedule, and development all logistic protocols. -Worked to prepare all proper documentation, licensing, and HR protocols for DCF licensing audit.-Hired, trained, and managed approximately 45 behavioral health technicians, 4 resident managers, 10 back-office team members, 4 housekeepers, 2 chefs, and a security team. –Authored all standard operating procedure manuals, employee contracts, internal manuals, and overall guidelines. All making sure to adhere to DCF regulations and to be HIPPA Compliant.-Lead, direct, and supervise the managerial team and operational staff. Arrange coverage of their essential duties during their absence. Ensure adequate staffing for the team, promote healthy employee morale, and promote ongoing educational and professional growth.-Made regular executive reports to the board of investors, including interim reports when needed. Reports included operational updates, current financials, economic forecasts, and potential legal issues. Worked closely with the investors on organizational policy decisions.-Worked closely with other treatment industry executives to form better outcomes for clients. -Picked which vendors and worked closely with a multitude of 3rd party partners. Negotiated contracts for all of the outside contractors.-Worked with multiple 3rd party vendors, negotiated, and managed our 10-99 subject matter experts.-I personally worked on the clinical side when we had chronic pain clients. I also would run “group therapies” approximately once a week. Also managed intake and admissions 2 days a week.DRI was a substance abuse PHP/IOP treatment center. In our first 9 months of opening, we had already been named in the top 15 rehabs in the US.
-I uncovered some discrepancies in billing. At this point I worked with Law Enforcement and became a whistleblower. This ended with 7 Investors serving 15 years for 186 million in fraud.
Sapphire Technologies (Now Randstad)
Regional Manager
Main Duties: Management, Recruitment, Sales, 3rd Party Relationships
January 2005-January 2009
-Managed offices throughout the Mid-Atlantic with approximately 120 million in revenue, 65 direct reports with over 800 consultants. -Helped start the government division and managed all RFP’s, RFQ’s, and the process of projects awarded. -Achieved Tier One vendor status at Bank of America, Northrop Grumman, Boeing, Circuit City, Capital One, Bon Secours Health, Sentara Health, Phillip Morris, and Booz Allen Hamilton.-Worked closely with in-house and client attorneys to review, negotiate, and redline contracts we chose to pursue. -Managed PnL for 6 offices throughout the Mid-Atlantic including opening a new office in Virginia Beach.-Multiple awards earned from YoY growth, breaking new accounts, office of the year, and our team earned several accolades for best improved office.-Retained the lowest turnover rate in the country, and 6 of of the top 10 Account Managers worked in the Virginia offices that I managed.
Apex Systems
Recruiter/Account Manager
Main Duties: Sales, Recruitment, Management
Jan 2000 – Oct 2004
HYPERLINK “https://www.linkedin.com/in/ryan-ward-9812a21/add-edit/POSITION/?profileFormEntryPoint=PROFILE_SECTION&entityUrn=urn%3Ali%3Afsd_profilePosition%3A%28ACoAAAA4ZPEB556sMKOWFdAwiAO8SyuktUOcFDk%2C190999799%29&trackingId=W5COxs4FTLqM6DgITCHhww%3D%3D&desktopBackground=PROFILE_DETAIL_SCREEN” t “_self”
-Specialized in recruiting high-end I.T. Consultants for Fortune 500 companies. Focused mainly in the government arena, I held a Secret Level Clearance.
-Worked throughout multiple verticals within healthcare, financial, several government agencies, and defense contractors.-As an Account Manager, I remained in the top 10% of the sales force and successfully won a 7-figure Government Bid while partnered with Compaq. Handling the RFP process from the initial find, research, and then bid to the awarding of the contract. In addition, I won multiple smaller bids with the DOD, USDA, and The Census Bureau. -I built and maintained relationships, while managing all on-boarding, salary negotiations, and all contractual arrangements.-Worked closely with C-Level executives from Northrop Grumman, Lockheed Martin, Boeing, Raytheon, Booz Allen Hamilton, and BAE systems. Dealt directly with decisions on partnerships on the government bidding process and achieving GSA Schedule StatusHeld: Secret Clearance
Education: Hampden-Sydney College
B.A Managerial Economics
HYPERLINK “https://www.linkedin.com/company/25659/” t “_self”
Activities and societies: I received a scholarship to study and research in Eastern Europe. Additionally, I held leadership roles as Vice Chair of the Entrepreneurs Society and Vice President of Pi Kappa Alpha. As President of Admissions Guides, I showcased the college experience to prospective students. I actively participated in College Republicans, promoting civic engagement. I excelled as a Campus Representative for a Spring Break Sales Company and was interviewed by the WSJ.Activities and societies: I received a scholarship to study and research in Eastern Europe. Additionally, I held leadership roles as Vice Chair of the Entrepreneurs Society and Vice President of Pi Kappa Alpha. As President of Admissions Guides, I showcased the college experience to prospective students. I actively participated in College Republicans, promoting civic engagement. I excelled as a Campus Representative for a Spring Break Sales Company and was interviewed by the WSJ.
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