BIJAN ABRAHIM
bijan.abrahim@gmail.com (301) 928-6927 https://www.linkedin.com/in/bijanabrahim/803909148686
SUMMARY
Enterprise Sales leader with 10+ years of industry experience, specializing in optimizing sales processes, driving multimillion dollar growth across SaaS markets, and building & leading high performing teams. Proven track record in implementing innovative strategies that boost efficiency, revenue, and expand market reach.
RELEVANT EXPERIENCE
THEITSUPPORTCENTER Philadelphia, PA
AI SmartDesk vendor with a 1000+ employee workforce providing 24/7 end user support
Director of Sales July 2022 – December 2024
Managed a team of 20, developing and executing sales and marketing strategies, resulting in a 270% increase in lead generation and exceeding sales targets by 25%.
Boosted sales performance by 150% through optimizing sales talent processes, achieving a 400% increase in candidate throughput, a 3X larger sales pipeline, and exceeding client acquisition targets by 150%.
Doubled the sales department’s size and productivity by coaching and advising director-level counterparts at the founders’ request, training them in essential leadership skills and strategies.
Generated twofold increase in sales outreach by strategically expanding into the Canadian market. Redesigned and implemented a comprehensive marketing system, generating new leads.
Analyzed operational data to drive efficiency improvements through tool development and process optimization, saving 750+ management hours monthly and reducing daily employee workload by one hour.
CARAHSOFT TECHNOLOGY CORPORATION Reston, VA
IT solutions distributor for SLED & Federal Government October 2016 – March 2022
Sales Manager, ServiceNow Practice April 2020 – March 2022
Drove record-breaking revenue performance, exceeding all other sales managers combined, by spearheading cross-functional collaborations and optimizing strategies for multiple product and vendor verticals.
Managed 3 direct reports to achieve a record revenue of $38 million in 2020 through coaching and managing team to goals and building strong rapport with clients; presented software solutions to senior executives on a regular basis, demonstrating value of solutions for organizations impacted by the pandemic.
Senior Account Representative, ServiceNow Practice January 2018 – April 2020
Drove 50% team growth and doubled revenue by effectively managing and developing 2 direct reports.
Generated $1.5 million in revenue through strategic client acquisition, by constant self-review of prospect interactions and building client trust, while managing and developing accounts totaling $6 million in sales.
Delivered 120% YoY revenue growth by strategically managing client and vendor relationships.
Doubled territory revenue and scaled team headcount while launching onboarding workflows and post-sale systems.
Account Representative, ServiceNow Practice October 2016 – January 2018
INDEPENDENT, Sales & SaaS Consultant (advisory) July 2022 – Present
Advise early-stage SaaS companies on Sales strategy, partner sales enablement, and operational workflows.
Provide strategic insights on partner alignment and co-sell tactics for cybersecurity and enterprise SaaS sectors.
706755269875
SKILLS & TOOLS
Sales Strategy/Leadership • International Market Expansion • SaaS Sales Ops • Partner Enablement/Sales • Salesforce • Pipeline Forecasting • Process Optimization • Strategic Prospecting • Cross-Functional Team Leadership • Vendor Management • Contract Negotiation • Performance Metrics / KPIs • AI/ML Enablement, Customer Retention
803909148686EDUCATION
GEORGETOWN UNIVERSITY, McDonough School of Business Washington, DC Master of Business Administration, May 2022
Vice President: Student Government Association, Japan Society, Gourmet Society, Middle East Graduate Alliance
ROCHESTER INSTITUTE OF TECHNOLOGY, Saunders College of Business Rochester, NY Bachelor of Science in Business Administration, Minor: Economics, Game Design, May 2016
Study Abroad at Sophia University, Tokyo
706755269875
CERTIFICATIONS
Certified Scrum Master (CSM) – August 2024
Code In Place – Stanford University – June 2025
Google AI Essentials – In Progress (Expected December 2025)
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