John Gonzalez
Haines City, FL 33844
215-520-0755
Johngonzalez5658@gmail.com
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Over 20 years of Office Administration managing day-to-day operations with experience using excel, spreadsheet reports and other financial programs. Seeking opportunities with local organizations/company where my proven skills and experience can be an asset to enhance the daily operations and maximize productivity to meet agency’s goals.
AREAS OF EXPERTISE
Project and Operations ManagementCustomer Relations/Services
Bilingual English/Spanish(Fluent)Staff Development and Training
Community and Government RelationsFinance/Budget Management
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EXPERIENCE:
4/2023 – 10/2025 – Senior Operations Manager
WHYY News
Philadelphia, Pa
As the Senior Operations Manager for the News Department, I provided primary support to the VP of News & Civic Dialogue to ensure that the newsroom is achieving its operational and strategic priorities aligned to its financial commitments, budgets, and external grant requirements.
Work with Foundations/Corporate Relations team and VP of News on funding proposals including development of project budgets and deliverables.
Conduct regular meetings with VP of News to provide project status reports and identify any areas of spending overage/underage.
Process all News Department invoices, purchase orders, and expense reports, verify coding; review payroll coding; identify re-classes and submit as needed.
Reconciled News Department credit card’s monthly expenses and reviewed the reconciliations of other News managers.
Strategize regularly with Vice President for News and Civic Dialogue about existing positions and how to fund new opportunities.
Train newsroom staff on budget/deliverables management, including setting deliverables and spending timelines.
5/2015 – 4/2023Project Director
Senior Community Services Employment Program
Mayor’s Commission on Aging
City of Philadelphia
Oversee the administration of the Senior Community Services Employment Program (SCSEP) and development of partnerships with local city and non-profits agencies. Maintain all federal program regulations, their applications, files, employment needs in Philadelphia, available social services, and advocate for older Philadelphians.Identified and develop partnerships with city, state, and community organizations.
Supervise staff of fifteen assigned in day-to-day operations of SCSEP and 114 program participants.
Oversee the administration and program compliance of sixty community partner agencies.
Supervise all data collection and maintain program compliance.
Development of training programs for staff and program participants.
Supervise and coordinate communication between staff responsible for expediting enrollment, termination, and transition to unsubsidized employment.
3/2001 – 10/2014Executive Program Officer/ Vice President of Operations
Boys & Girls Clubs of Philadelphia
Responsible for the development and sustainment of Government, Foundations and Community Relations; development, implementation, and evaluation of programs; outreach for membership recruitment; staff supervision and professional development; management and operations of facilities and its operational budgets.
As the agency liaison developed and enhanced relationships with local labor leaders and city, state elected officials, community-based organizations, and Philadelphia School District leadership.
Oversee recruitment and management of volunteers.
Attended City Council and School District Public Hearings.
Co-chaired agency’s safety committee to oversee compliance with all cities, state and federal regulations.
Oversee agency’s transportation fleet and feeding programs to ensure compliance with DOT and USDA regulations.
Converted agency’s parent and membership manuals and agency’s website from English to Spanish.
Provided oral and written interpretation services to parents.
Improved the club site’s customer and community relations overall.
Successfully expanded programs to over ten schools and opened two community-based locations.
6/97 – 3/01 -Assistant Managing Director
City of Philadelphia/Philadelphia Safe and Sound
As an Assistant Managing Director for the city of Philadelphia, served as liaison and point of contact with local community based and neighborhood organizations, schools, businesses, clergy, block captains, youth groups, and parent organizations through various city anti-violence, neighborhood blight and youth initiatives.
Organized and recruited city and community-based organizations to participate in city-wide events such as city’s public education campaign against youth violence, National Night Out, and gun reduction programs.
Served as liaison for city department Commissioners and developed partnership with community leaders, schools, block captains, elected officials, clergy leadership, youth groups, and community-based organizations.
Provided oral and written interpretation and translations services to residents, volunteers, and Spanish speaking organizations.
Organized a Neighborhood Coordinating Team (NCT) composed of representatives from local community based, clergy, schools, block captains, police, youth groups, city agencies, and parent organizations.
Oversee NCT’s development and implementation of community agendas focused on reducing youth violence, promoting youth opportunities, empowerment of families and expansion of afterschool programs.
Assisted community leaders and block captains with acquiring resources, cleaning, and developing a maintenance plan for empty lots.
I identified unsafe and imminent dangerous abandoned properties and worked with city’s License and Inspections to schedule cleaning & seal or demolition of properties.
3/85 – 5/95 -Special Assistant to the Vice President
United Way/ AFL-CIO Community Services
Reporting directly to the Vice President of Community Relations of the Philadelphia Council AFL-CIO, was responsible for daily operations and distribution of work among staff and supervised all activities as related to department’s workplan. Represent director at meetings, seminars, and social functions. Daily contact and recruitment of volunteers and community leaders involved in departmental programs, workshops, and community events.
Provided oral and written interpretation and translations services to residents, volunteers, and Spanish speaking organizations.
Organized and recruited union membership to attend AFL-CIO Housing Now event in Washington, D.C.
Assisted United Way Campaign Managers during United Way’s annual fundraising event.
Coordinated and participated in survival opportunity workshops to assist dislocated workers cope with unemployment and uncover new job opportunities.
EDUCATION:
Completed bachelor’s degree Business Administration/Social Services – Temple University
National Neighborhood Leadership Forum, Washington, D.C.
National Weed and Seed Neighborhood Initiative
AFL-CIO Community Services certified union trainer.
AWARDS/RECOGNITIONS:
2012 Community Heroes Award – Spanish Radio Station El Zol2010- Featured on In Search of Fatherhood Magazine – Winter Edition
2008 – Delaware Valley Most Influential Latino Award
2008 – Hon. Lucien Blackwell 5th Annual “Guiding Light” Award
2007 – Univision TV/65 & Impacto Newspaper “Our Latin Pride” Award
1999 – Philadelphia Inquirer “Clout”
1998 – 5th Street/Golden Block Business Association Community Services Award
ORGANIZATIONS/AFFILIATIONS:
Member of City of Philadelphia’s License and Inspections Review Board (LIRB) (2014)
Former Board Member, Centro Pedro Claver Board of Directors
Regional Coordinator for Commonwealth of Pennsylvania – International Men’s Day
Former Board Member, Community Academy Charter School
Member, City of Philadelphia’s Parks, and Recreation Healthy Community Committee
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