NORMAN ADAMS
B U S I N E S S D E V E L O P M E N T M A N A G E R
Dynamic and results -oriented Senior Business Development Manager with 27+ years of
experience driving revenue growth, optimizing client relationships, and leading high –
performing teams. Expertise spans diverse industries including logistics, oil and gas, retail,
and insurance, delivering transformati ve results through innovative strategies and data –
driven decision -making. Adept at building long -term partnerships, navigating complex
negotiations, and aligning sales initiatives with organizational goals. Recognized for
leveraging cross -functional leader ship to exceed targets and enhance operational efficiency.
Passionate about fostering team success and delivering customer -centric solutions that yield
sustainable growth. Proven track record in territory development, strategic planning, and
new market pen etration.
PROFESSIONAL PROFILE
CAREER HIGHLIGHTS
• Strategic Account Management : Built and nurtured long -term partnerships with C -suite
executives and senior stakeholders, driving retention rates of 85%+ and expanding key
accounts through consultative selling and tailored solutions.
• Business Development & Market Penetration : Delivered consistent double -digit sales
growth across diverse sectors, including logistics, oil and gas, retail, and insurance, while
increasing market share by identifying and capitalizing on untapped opportunities.
• Cross -Functional Leadership : Led high -performing sales teams to exceed targets by
integrating cross -functional collaboration, optimizing team productivity, and
implementing data -driven strategies for continuous improvement.
• Complex Sales Cycle Management : Expert in managing complex, high -value transactions
through intricate sales and procurement processes, navigating multi -stakeholder
environments, and securing large -scale contracts in competitive markets.
• Operational Excellence & Efficiency : Improved team performance and operational
efficiency by streamlining sales processes, implementing cutting -edge technologies, and
leveraging market insights for strategic decision -making, resulting in enhanced ROI and
resource allocation.
Territory Development Manager | June 2023 – Present
BARKO Hydraulics LLC , Superior, WI
• Increased sales by 12% through strategic client engagement, addressing
underperforming market segments and fostering stronger customer relationships.
• Achieved measurable growth in new client acquisition by developing targeted market
strategies to penetrate underserved regions and expand market share.
• Optimized territory coverage by analyzing sales data and leveraging insights to improve
team performance and resource allocation.
• Exceeded revenue targets consistently by driving territory growth through strategic
client relationships and implementing data -driven sales approaches.
• Identified untapped opportunities to drive business expansion by leveraging market
insights, crafting creative solutions, and enhancing overall territory performance.
National Sales Manager
TBC Corporation , United States | Nov 2022 – May 2024
• Achieved consistent revenue growth by leading a national sales team, implementing
innovative sales techniques, and addressing gaps in strategic account management.
• Improved cross -functional collaboration and aligned sales strategies with corporate
goals by fostering strong partnerships with key stakeholders to overcome operational
misalignments.
• Optimized resource allocation and boosted ROI by analyzing market trends, developing
targeted sales strategies to address competitive pressures.
• Enhanced team productivity and streamlined sales processes by implementing cutting –
edge technologies and pioneering a data -driven decision -making approach to address
inefficiencies.
27+ years of impactful leadership experience driving growth and delivering tailored management solutions across diverse industries .
8326920699 | 26914851
Normanc.Adams@gmail.com
Missouri City, United States, 77459
Key Account Management
Strategic Planning & Execution
Client Relationship Development
Revenue Growth & Acceleration
B2B Sales Expertise
Sales Pipeline Development
Territory Development & Expansion
Sales Strategy & Execution
Customer Relationship Management
Consultative Selling
Market Penetration & Development
Customer Retention & Loyalty
Salesforce.com
Digital Marketing Strategies
Cross -Functional Leadership
Negotiation & Deal Closing
Data -Driven Decision Making
Team Leadership & Mentoring
Operational Excellence
Client Acquisition & Onboarding
Profitability Optimization
New Business Development
Salesforce & CRM Optimization
Customer -Centric Solutions
Strategic Partnerships
Competitive Analysis
Sales Forecasting & Reporting
Client Needs Assessment
Market Trends Analysis
CORE COMPETENCIES
EDUCATION
Bachelor of Arts (BA) in Public Relations
University of Houston, Houston, TX | Mar
2005 – May 2010
CONTACT
PROFESSIONAL EXPERIENCE
NORMAN ADAMS
EXPERIENCE CONTINUED
27+ years of impactful leadership experience driving growth and delivering tailored management solutions across diverse industries .
Floor Manager
Sterling McCall Hyundai , Houston, TX | Mar 2019 – Jan 2021
• Increased monthly revenue by consistently exceeding sales targets through targeted coaching, implementing incentive programs, and
addressing gaps in team performance.
• Enhanced customer satisfaction scores by introducing digital tools for real -time inventory tracking and redesigning floor layouts to
maximize space utilization and minimize stockouts.
• Strengthened team productivity and collaboration by fostering cohesion through regular training sessions, open communication, and
cross -departmental process streamlining with sales and service teams.
• Boosted operational efficiency by optimizing staff schedules and inventory management while driving a customer -centric strategy to
address service delays and improve dealership market position.
Sales Manager – Data Division
Gulf Energy Information , Houston, TX | Dec 2015 – Mar 2019
• Achieved 89% client retention by overseeing a portfolio of 600+ companies, implementing strategic sales approaches, and addre ssing
client -specific needs to drive satisfaction and loyalty.
• Increased annual revenue from $400K to $700K in the first year and projected $1M for 2017 by optimizing product offerings,
streamlining sales processes, and targeting high -impact industry events.
• Drove team performance by managing sales and data personnel, conducting weekly strategy meetings, and introducing tailored
training programs to improve client engagement and product knowledge.
• Enhanced market presence and product adoption by presenting at trade shows, conducting face -to-face and video conference
meetings, and delivering impactful training sessions to prospective clients.
• Delivered accurate sales forecasts and actionable insights by preparing monthly and quarterly reports, leveraging industry kn owledge
of midstream and downstream oil and gas trends to support informed decision -making.
• Boosted market visibility and customer engagement by developing a hybrid sales approach integrating face -to-face and video
meetings, while presenting products at trade shows to address low brand recognition.
• Drove substantial growth in the data division by spearheading the expansion of the Construction Boxscore Database and market data
books, training clients on system databases, and conducting weekly meetings to strengthen relationships and enhance strategic
decision -making.
Account Manager
Imperial Premium Financial Services , Houston, TX | Jan 2012 – Dec 2015
• Achieved consistent business growth by leveraging advanced B2B sales expertise and structuring approaches tailored to address
industry -specific challenges and customer objectives.
• Increased profitability and retention by managing a 130+ network agent book of business, cultivating strong relationships wit h financial
decision -makers through integrity and strategic communication.
• Drove client acquisition and revenue growth by expanding the client base through targeted research and cold calling to addres s
market demands and business objectives.
• Enhanced company profitability through strategic financial negotiations and agency renewals by collaborating with national
consultants to optimize terms and ensure alignment with company goals.
• Improved product understanding and sales outcomes by delivering compelling demonstrations and professional correspondence to
address client needs and showcase value propositions effectively.
• Identified and capitalized on growth opportunities by analyzing market trends, implementing data -driven strategies, and optimizing
account performance to drive retention.
• Boosted client loyalty and retention by managing key accounts, utilizing persuasive communication, and proactively identifying and
addressing emerging client needs.
Field Account Executive
FedEx Office , Houston, TX | Dec 2009 – Jan 2012
• Delivered exceptional customer education on FedEx Office business solutions and product offerings, achieving over $975K in pr ofit
growth for the Houston southern district.
• Initiated and executed project hunting strategies, successfully acquiring new business and strengthening market position.
• Conducted in -depth analysis of customer data and market trends to develop and implement effective pricing strategies, driving
revenue expansion.
• Designed and executed customer retention and recovery initiatives, ensuring client loyalty and long -term partnerships.
• Consulted on intricate orders and collaborated with cross -functional teams to deliver tailored solutions, ensuring seamless execution
and enhanced client satisfaction.
• Led district presentations and localized marketing programs to boost visibility, attract new customers, and support business growth
objectives.
PRIOR CAREER EXPERIENCE
Sales Manager | Recovery Healthcare Corporation , Houston, TX | Nov 2007 – Dec 2009
Senior Intelligence Analyst | U.S. Navy , Norfolk, VA | Nov 1997 – Nov 2005
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