Tarek Amer
Miami, FL • (859) 913-1821 • Tarekamer10@yahoo.com • https://www.linkedin.com/in/tarek-amer-06a4a0132/
8+ years of sales experience driving growth, strengthening customer relationships, and improving performance across teams. Skilled at identifying opportunities, influencing stakeholders, and executing solutions that move revenue.
Experience
May ’25 – Present | remote
Liberty Mutual | Commercial Insurance Agent
Owned and managed a B2B Book of Business of 85 accounts, driving NPS and utilizing CRM to identify expansion opportunities. This drove a 27% increase in retention and generated over $180K in recurring revenue
Executed high-velocity outbound campaigns leveraging sales engagement tools like Apollo and LinkedIn Navigator for structured outreach. This consistently generated net-new pipeline and added $50K+ in Annual Recurring Revenue (ARR) per quarter.
Maintained a 90%+ renewal rate through proactive outreach, issue resolution, and hands-on customer support that kept clients engaged and satisfied.
JUN ’21 – MAY ’24 | OCT ’24 – Mar ’25 |LEXINGTON,KY | HOLLYWOOD, FL
Toyota On Nicholasville | Toyota of Hollywood | Finance Manager
Conducted 10–20+ targeted discovery calls daily with qualified buyers, leveraging high-velocity outbound outreach (calls, SMS nurturing, in-person touchpoints) to consistently build and advance pipeline.
• Simplified complex products, pricing, and value propositions for non-technical customers, increasing acceptance rates by 15% and shortening the sales cycle through clear, outcome-driven communication.
• Grew Average Contract Value (ACV) by 17% by upselling and cross-selling complementary solutions, collaborating with operational teams to package offerings that met customer needs and maximized revenue.
• Drove multi-threaded deal alignment by securing consensus across multiple stakeholders (co-buyers, family decision-makers), mirroring enterprise-style approval and buying processes.
OCT ’18 – MAY ’21 | LEXINGTON, KY
Toyota On Nicholasville | Sales Manager (Retention & Customer Success Focus).
Strengthened customer retention through proactive outreach, issue resolution, and long-term relationship management, driving a 20% increase in repeat and referral activity and retaining over $1.2M in annual revenue.
Managed the full customer lifecycle from first contact through onboarding and activation, ensuring smooth approvals, clear communication, and identifying value-add opportunities that increased revenue per customer by 15%.
Collaborated with cross-functional teams to flag risks early, resolve customer concerns, and streamline customer experience, improving satisfaction and loyalty metrics by 18%.
March 2017 – OCT 18 | Lexington, KY
Toyota on Nicholasville | Mater Certified Sales Consultant
Ran high-volume discovery and qualification to match customers with the right solutions, simplifying complex product and pricing options. Managed the full customer lifecycle with strong follow-up, upsells, and coordination across teams to drive repeat business and higher revenue.
JUN ’16 – SEP ’17 |LEXINGTON, KY
Lexmark International | Business Operations Intern
Supported account teams with reporting, data cleanup, and customer follow-up tasks. Assisted with small B2B projects involving product documentation, CRM updates, and internal process improvements.
Skills
Cold Calling • Cold Outreach • Prospecting • Lead Generation • Pipeline Management • Discovery • Objection Handling • Salesforce • HubSpot • LinkedIn Navigator • Clay • Apollo • Nooks • CRM Analytics • Consultative Selling • Data Analysis Tools (Power BI, Tableau, Google Sheets, SQL)
Education
Anglia Ruskin University| Master of Business Administration (M.B.A.) | Cambridge, UK
Tanta University | Bachelor of Commerce and Accounting | CAIRO, EGYPT | 3.2GPA
Activities
Running •Literature • Art • Travel
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