Anne Delias
AZ
Phone: 602-318-3663, E-Mail: stilladreamer67@gmail.com
United States Air Force Veteran | Sales, Account Management, Client Services Specialist | Business-to-Business, Commercial & Consumer Sales | Account Management | U.S. Boarding and Training Specialist
Motivated and versatile professional with extensive experience in education, training, business development, and marketing. A dedicated leader and United States Air Force Veteran, skilled in driving results through innovative strategies, relationship management, and effective communication. Adept at mastering technology, developing impactful curricula, and delivering engaging instruction tailored to diverse audiences. Known for building strong teams, mentoring colleagues, and excelling in deadline-driven environments. Passionate about continuous learning and achieving success for clients and organizations alike.
~ Successfully managed multiple large-scale projects with strict deadlines and shifting priorities.
~Consistently exceeded sales and revenue goals across various industries. ~
~Designed and delivered innovative training programs for employees and clients. ~
~United States Air Force Veteran with proven leadership and problem-solving capabilities. ~
~Expert in CRM tools like Salesforce, NetSuite, and Microsoft Office Suite.~Areas of Expertise
Instructional Design & Curriculum Development
Business Development & Sales Strategy
Client Relationship Management
Team Leadership, Coaching, and Mentoring
Salesforce CRM & NetSuite Expertise
Marketing Campaigns & Content Development
Project Management & Coordination
Value Selling & Customer-Centric Sales
Microsoft Office Suite & Slack
Healthcare Advocacy & Employee Training
Strong Written & Verbal Communication
Problem-Solving & Critical Thinking
Professional Experience
Empire Today Flooring for Business – Scottsdale, AZ Current
Business Development Representative (2023 – 2025)
Major Contributions
Consistently achieved or exceeded revenue targets with sales margins of 30% or higher.
Managed the sales process from prospecting to post-installation follow-up, ensuring client satisfaction.
Built and nurtured strong customer relationships through personalized service and effective communication.
Successfully expanded clientele through proactive prospecting and territory management.
Payroll ADP – Tempe, AZ
2021 – 2022
Account Manager (2021 – 2022)
Major Contributions
Resolved client challenges, provided training on payroll processes, and educated users on ADP technologies.
Maintained relationships with clients of up to 999 employees, delivering tailored recommendations.
Acted as a trusted advisor to clients, leveraging product knowledge to enhance their operations.
Collaborated with internal teams to ensure client success and identify upselling opportunities.
Accolade – Scottsdale, AZ
Oct 2018-March 2021
Account Manager / Health Advocate (Oct 2018-March 2021)
Major Contributions
Provided healthcare advocacy by coordinating with vendors, carriers, and providers on behalf of clients.
Assisted clients in navigating healthcare systems, improving health outcomes, and reducing costs.
Mentored and trained team members, fostering a culture of knowledge sharing and excellence.
Temporary Assignments while seeking Full-Time Employment
July 2018 – October 2018
GOULD STAFFING (July 2018 – October 2018)
Major Contributions
Gained diverse experience in various roles, including marketing, project coordination, project management, sales, and administration.
Demonstrated flexibility and adaptability by successfully contributing to multiple teams and projects.
Applied strong organizational, communication, and problem-solving skills in fast-paced environments.
StrongMind – Chandler, AZ
Apr 2018-May 2018
Project Manager (Temporary) (Apr 2018-May 2018)
Major Contributions
Planned, managed, and executed marketing campaigns, ensuring on-time delivery within budget.
Delegated tasks strategically to team members, optimizing workflow and campaign outcomes.
Coordinated the purchase and distribution of marketing collateral for tradeshows and events.
Edgenuity – Scottsdale, AZ
Oct 2017-Mar 2018
Account Manager (Oct 2017-Mar 2018)
Major Contributions
Oversaw implementation and relationship management with school district clients.
Consulted on district-specific configurations to enhance student success.
Utilized data tools to monitor district performance, providing actionable insights to stakeholders.
Advanced Marketing Concepts – Tempe, AZ
May 2017-Jun 2017
Marketing and Sales Manager (Contract) (May 2017-Jun 2017)
Major Contributions
Directed and supported sales teams to optimize marketing strategies and ensure client satisfaction.
Created schedules, field mapping, and marketing plans for sales representatives.
Legend Motorsports – Scottsdale, AZ
Oct 2016-Jan 2017
Marketing Manager (Contract) (Oct 2016-Jan 2017)
Major Contributions
Managed social media, AdWords campaigns, and daily marketing operations.
Developed business strategies to increase customer satisfaction and sales.
Trained new employees in marketing and sales practices.
Houghton Mifflin Harcourt – Scottsdale, AZ
Jun 2014-Oct 2016
Associate Account Executive / Product Specialist (Jun 2014-Oct 2016)
Major Contributions
Conducted presentations and product training sessions for educational clients.
Achieved sales goals through strategic planning and execution of marketing strategies.
Built trusted client relationships by aligning solutions with client needs and goals.
Additional Experience
Marketing Consultant – Contracted | DELIAS CONSULTING | Scottsdale, AZ (Dec 2012-Jun 2014)
Marketing Coordinator/Product Management | GRO-WELL BRANDS, INC | TEMPE, AZ (Apr 2010-Dec 2012)
Teacher | KACHINA COUNTRY DAY SCHOOL | Paradise Valley, AZ (Jul 2008-Feb 2009)
Teacher | VILLAGE MEADOWS ELEMENTARY SCHOOL | Phoenix, AZ (Jul 2001-Jun 2007)
Medical Technician and EMT | United States Air Force Veteran
Education & Certifications
Master of Education in Curriculum & Instruction – University of Phoenix, Phoenix, AZ
Post-Baccalaureate in Elementary Education – University of Phoenix, Phoenix, AZ
Bachelor of Arts in Communications – Arizona State University, Tempe, AZ
Certifications
Arizona Teaching Certificate
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