Candidate for the

Dermon, Bradley

email: bradldermon@gmail.com
phone: (917) 560-9292
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Text Resume
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Bradley Dermon3958 Nostrand Ave
Brooklyn, NY 11235
Mobile (917) 560-9292
bradldermon@gmail.com
OBJECTIVE
Flexible fast-learner who adapts quickly to new situations, actively seeks ways to improve personal and organizational performance, and works well in a team setting – Willing to commute.
SUMMARY
Background includes over 20 years of experience with an excellent record of performance in leadership, retail sales, and customer services that is highlighted by advancement to positions of increased challenges and responsibilities.
Excellent communication, interpersonal, and customer service skills – able to work effectively with a broad spectrum of personalities or in one-on-one situations.
Computer proficiency: Microsoft Office (Word, Excel, and PowerPoint) E-mail
EXPERIENCE
Your Wireless, Supporting West Caldwell, NJ01/23 – Present
Sales Manager
Maintained store appearance standards
Self-Development above and beyond
Store Schedules completed weekly in a timely matter
Facilitated effective team meetings
Responded to the needs of the business in a timely matter
Provided manager involvement with every customer
Ensured a safe and ethical work environment by complying with all company policies
Provided ongoing performance feedback, coaching, training and development (Documented Observations)
Completed all required performance documents and conducting associated performance discussions by required deadlines
Drove business and consumer results by building and developing a strong diverse team and maximizing team performance
Set and communicated objectives and priorities and providing ongoing direction
Wireless Zone,
Dobbs Ferry, New York & Howard Beach, New York 06/09 – 01/23
Sales Manager
Collaborated with Business Representatives to present and train staff from store
Delivering the ultimate VZ SMB experience – Drive internal and external Net Promoter Score – RIS
Responsible for driving new business and consumer growth, through training and development of the retail employees and self-generated opportunities
Creating sales proposals to acquire small to mid-sized multi-line accounts.
Multitask and actively engage with every SMB and consumer customer
Responding to all customer inquiries and requests within a timely manner
Developing and coaching a high performance team desired
Foster exemplary relationships with retail channel
Share and solicit best practices – monthly /weekly/daily
Acclimate and integrate with the front line teams; Store meetings; Huddles (A.M. and/or P.M.)
Excellent planning and forecasting skills along with knowledge of account development strategies.
Superior organizational, interpersonal, communication, negotiation, and staff development skills
Effective time and calendar management
The ability to work well in a dynamic, fast-changing environment that requires a high degree of multi-tasking with minimal supervision
Meet aggressive deadlines, manage multiple projects simultaneously, and to work in a fast-paced, dynamic, customer and team-oriented work environment.
EDUCATION
James Madison Highschool, Brooklyn, New York GED – May 1996


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