Candidate for the

Dilger, Liam

phone: (331) 454-0977
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Liam Dilger
Villa Park, IL 60181
+1 331 454 0977
Results-driven professional with a proven track record in logistics, content evaluation, and kitchen
management. Skilled in accurately assessing the validity of content, ensuring a reliable online
environment. Proficient in loading and handling packages, optimizing efficiency and maintaining
safety. A detail-oriented team player with a focus on customer satisfaction and a commitment
to delivering exceptional service. Recognized for critical thinking, problem-solving abilities, and
dedication to process improvement. Seeking a challenging role where I can leverage my diverse skill
set to contribute to organizational success.
Authorized to work in the US for any employer
Work Experience
E-Commerce Fulfillment
Blain’s Farm & Fleet (Blain Supply, Inc.) – DeKalb, IL
November 2020 to Present
• Provided versatile support across multiple areas, contributing to seamless operations and customer
• Efficiently managed inventory by stocking merchandise and ensuring optimal presentation on the
sales floor.
• Demonstrated attention to detail in preparing packages for shipment, meeting online order
requirements promptly and accurately.
• Facilitated a streamlined shopping experience for online customers, preparing orders for convenient
drive-thru pickup.
• Delivered exceptional customer service by promptly delivering orders and assisting with inquiries,
ensuring a positive experience.
• Demonstrated proficiency in operating the cash register and handling transactions for customers,
maintaining accuracy and efficiency.
DoorDash Delivery Driver
DoorDash – DeKalb, IL
November 2020 to Present
• Completed on-time deliveries by choosing best and most efficient routes.
• Delivered food to customer doorsteps and business offices.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Completed rush deliveries on tight timetables to satisfy customer needs.
Freelance Transcriptionist – Villa Park, IL
August 2018 to Present
• Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
• Followed specific guidelines and style rules to meet clients’ requirements and maintain consistency. • Reviewed completed reports for proper formatting, grammar, and sentence structure.
• Verified accuracy of transcribed material prior to finalization.
Social Media Evaluator
Appen, Inc – DeKalb, IL
July 2017 to Present
• Conducted rigorous evaluations of central claims in various content pieces to ensure accuracy,
credibility, and factual integrity.
• Employed critical thinking and research skills to assess the validity of information, contributing to
maintaining a reliable and trustworthy online environment.
• Demonstrated a keen eye for detail and sound judgment in evaluating content suitability for a general
social media audience, ensuring alignment with platform guidelines and community standards.
• Developed a deep understanding of content moderation policies and procedures, effectively
implementing them to safeguard the user experience and uphold platform integrity.
• Collaborated with cross-functional teams to provide insights and recommendations for content
improvement, enhancing the overall quality and user engagement.
Kitchen Cook
Sonic Drive-In – DeKalb, IL
October 2019 to November 2020
• Demonstrated exceptional culinary skills and leadership by independently managing all kitchen
operations, ensuring the efficient production of high-quality food for all incoming restaurant orders.
• Maintained a strong focus on food safety and hygiene, consistently following industry regulations and
implementing best practices in food preparation, handling, and storage.
• Effectively organized and prioritized multiple orders, ensuring timely and accurate preparation of meals
while maintaining high standards of presentation and taste.
• Collaborated with front-of-house staff to streamline order flow, ensuring smooth communication and
minimizing wait times for customers.
• Proactively identified opportunities for process improvement, implementing strategies to enhance
kitchen efficiency and optimize workflow.
Package Handler
UPS – Addison, IL
October 2017 to January 2018
• Demonstrated physical stamina and attention to detail by efficiently loading trucks with packages,
ensuring accurate and secure shipment preparation.
• Skillfully handled bulk packages weighing 70+ pounds, showcasing strength and capability in managing
heavy loads.
• Collaborated with team members to optimize loading processes, ensuring timely departure of
shipments and maximizing operational efficiency.
• Maintained a strong focus on safety protocols, consistently adhering to guidelines to prevent accidents
and minimize the risk of damage to packages.
• Proactively identified opportunities for process improvement, implementing strategies to enhance
loading procedures and reduce turnaround time.
• Removed jams and unblocked conveyor system to maintain flow of goods.
• Proved successful working within tight deadlines and a fast-paced environment.
• Verified correct labels and accurate shipping information on packages to avoid shipping to wrong
addresses. Education
Some college in Operational Management and Information Systems
Northern Illinois University – DeKalb, IL
August 2018 to Present
High school or equivalent in Education
Willowbrook High School – Villa Park, IL
August 2014 to May 2018
•Content Evaluation (6 years)•Logistics Operations•Package Handling•Customer service•Kitchen management•Critical Thinking•Attention to Detail•Team Collaboration•Adapatability•Process Improvement•Process improvement
Illinois State Scholar
December 2017
I was named an Illinois State Scholar for my GPA and ACT/SAT test scores.
Football All-Academic Team
November 2017
I was recognized for my grades that I achieved and maintained throughout the football season
Certifications and Licenses
Forklift Certified
November 2020 to Present
I have been trained and certified in how to properly use a forklift Assessments
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work
Full results: Proficient
Sales skills — Proficient
October 2020
Influencing and negotiating with customers
Full results: Proficient
Customer service — Proficient
October 2020
Identifying and resolving common customer issues
Full results: Proficient
Recruiting — Proficient
August 2021
Managing the candidate sourcing and selection process
Full results: Proficient
Inside sales — Proficient
October 2020
Understanding and responding appropriately in sales scenarios, and performing common sales
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
Additional Information
Alumni Relations, Electoral Board, Delta Chi (December 2021-December 2022)

• Organized and facilitated alumni engagement initiatives, fostering meaningful connections and
strengthening relationships between the fraternity and its alumni network.
• Coordinated events, such as reunions and networking opportunities, to promote ongoing
involvement and support from alumni.
• Collaborated with fraternity members and alumni to establish mentorship programs and provide
career guidance resources.


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