Candidate for the

Dilger, Liam

email: lmjdilger99@gmail.com
phone: (331) 454-0977
View Resume
---------------------------------------------------------
Text Resume
---------------------------------------------------------

Liam Dilger
Villa Park, IL 60181
lmjdilger99@gmail.com
+1 331 454 0977
Results-driven professional with a proven track record in logistics, content evaluation, and kitchen
management. Skilled in accurately assessing the validity of content, ensuring a reliable online
environment. Proficient in loading and handling packages, optimizing efficiency and maintaining
safety. A detail-oriented team player with a focus on customer satisfaction and a commitment
to delivering exceptional service. Recognized for critical thinking, problem-solving abilities, and
dedication to process improvement. Seeking a challenging role where I can leverage my diverse skill
set to contribute to organizational success.
Authorized to work in the US for any employer
Work Experience
E-Commerce Fulfillment
Blain’s Farm & Fleet (Blain Supply, Inc.) – DeKalb, IL
November 2020 to Present
• Provided versatile support across multiple areas, contributing to seamless operations and customer
satisfaction.
• Efficiently managed inventory by stocking merchandise and ensuring optimal presentation on the
sales floor.
• Demonstrated attention to detail in preparing packages for shipment, meeting online order
requirements promptly and accurately.
• Facilitated a streamlined shopping experience for online customers, preparing orders for convenient
drive-thru pickup.
• Delivered exceptional customer service by promptly delivering orders and assisting with inquiries,
ensuring a positive experience.
• Demonstrated proficiency in operating the cash register and handling transactions for customers,
maintaining accuracy and efficiency.
DoorDash Delivery Driver
DoorDash – DeKalb, IL
November 2020 to Present
• Completed on-time deliveries by choosing best and most efficient routes.
• Delivered food to customer doorsteps and business offices.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Completed rush deliveries on tight timetables to satisfy customer needs.
Freelance Transcriptionist
Rev.com – Villa Park, IL
August 2018 to Present
• Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
• Followed specific guidelines and style rules to meet clients’ requirements and maintain consistency. • Reviewed completed reports for proper formatting, grammar, and sentence structure.
• Verified accuracy of transcribed material prior to finalization.
Social Media Evaluator
Appen, Inc – DeKalb, IL
July 2017 to Present
• Conducted rigorous evaluations of central claims in various content pieces to ensure accuracy,
credibility, and factual integrity.
• Employed critical thinking and research skills to assess the validity of information, contributing to
maintaining a reliable and trustworthy online environment.
• Demonstrated a keen eye for detail and sound judgment in evaluating content suitability for a general
social media audience, ensuring alignment with platform guidelines and community standards.
• Developed a deep understanding of content moderation policies and procedures, effectively
implementing them to safeguard the user experience and uphold platform integrity.
• Collaborated with cross-functional teams to provide insights and recommendations for content
improvement, enhancing the overall quality and user engagement.
Kitchen Cook
Sonic Drive-In – DeKalb, IL
October 2019 to November 2020
• Demonstrated exceptional culinary skills and leadership by independently managing all kitchen
operations, ensuring the efficient production of high-quality food for all incoming restaurant orders.
• Maintained a strong focus on food safety and hygiene, consistently following industry regulations and
implementing best practices in food preparation, handling, and storage.
• Effectively organized and prioritized multiple orders, ensuring timely and accurate preparation of meals
while maintaining high standards of presentation and taste.
• Collaborated with front-of-house staff to streamline order flow, ensuring smooth communication and
minimizing wait times for customers.
• Proactively identified opportunities for process improvement, implementing strategies to enhance
kitchen efficiency and optimize workflow.
Package Handler
UPS – Addison, IL
October 2017 to January 2018
• Demonstrated physical stamina and attention to detail by efficiently loading trucks with packages,
ensuring accurate and secure shipment preparation.
• Skillfully handled bulk packages weighing 70+ pounds, showcasing strength and capability in managing
heavy loads.
• Collaborated with team members to optimize loading processes, ensuring timely departure of
shipments and maximizing operational efficiency.
• Maintained a strong focus on safety protocols, consistently adhering to guidelines to prevent accidents
and minimize the risk of damage to packages.
• Proactively identified opportunities for process improvement, implementing strategies to enhance
loading procedures and reduce turnaround time.
• Removed jams and unblocked conveyor system to maintain flow of goods.
• Proved successful working within tight deadlines and a fast-paced environment.
• Verified correct labels and accurate shipping information on packages to avoid shipping to wrong
addresses. Education
Some college in Operational Management and Information Systems
Northern Illinois University – DeKalb, IL
August 2018 to Present
High school or equivalent in Education
Willowbrook High School – Villa Park, IL
August 2014 to May 2018
Skills
•Content Evaluation (6 years)•Logistics Operations•Package Handling•Customer service•Kitchen management•Critical Thinking•Attention to Detail•Team Collaboration•Adapatability•Process Improvement•Process improvement
Awards
Illinois State Scholar
December 2017
I was named an Illinois State Scholar for my GPA and ACT/SAT test scores.
Football All-Academic Team
November 2017
I was recognized for my grades that I achieved and maintained throughout the football season
Certifications and Licenses
Forklift Certified
November 2020 to Present
I have been trained and certified in how to properly use a forklift Assessments
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work
Full results: Proficient
Sales skills — Proficient
October 2020
Influencing and negotiating with customers
Full results: Proficient
Customer service — Proficient
October 2020
Identifying and resolving common customer issues
Full results: Proficient
Recruiting — Proficient
August 2021
Managing the candidate sourcing and selection process
Full results: Proficient
Inside sales — Proficient
October 2020
Understanding and responding appropriately in sales scenarios, and performing common sales
calculations
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
Additional Information
Alumni Relations, Electoral Board, Delta Chi (December 2021-December 2022)

• Organized and facilitated alumni engagement initiatives, fostering meaningful connections and
strengthening relationships between the fraternity and its alumni network.
• Coordinated events, such as reunions and networking opportunities, to promote ongoing
involvement and support from alumni.
• Collaborated with fraternity members and alumni to establish mentorship programs and provide
career guidance resources.


---------------------------------------------------------
STILL NOT SURE WHAT TO DO?

We are glad that you preferred to contact us. Please fill our short form and one of our friendly team members will contact you back.

    X
    CONTACT US
    Verified by MonsterInsights