Candidate for the

Fonteno, Dalila

email: dalilafonteno@yahoo.com
phone: 3478822796
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Text Resume
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Dalila Fonteno
(347) 882-2796 | dalilafonteno@yahoo.com
WORK EXPERIENCE
Harlem Hospital
Community Liaison Worker; Harlem Adolescent Pregnancy Prevention Initiative Program, March 2022- Present
Facilitated evidence-based health education workshops
Provided referrals to the Family Planning Clinic
Collected data from workshops and documented it in the Online Reporting System
Conduct outreach engagement to schools and community organizations
Macy’s
Seasonal MyStylist Sales Associate, November 2022- January 2023
Exceed sale goals by providing a personalized and elevated shopping experiences in-store
Increase annual spend and repeat client visit rates through ongoing outreach and correspondence
Make data driven decisions that will drive growth, and understand your local market and customer base
Meet with the Store Manager weekly to inform them of your performance, goals and actions
Increased Average Spend by cross selling throughout the store and providing expert advice to each customer
Shared knowledge and supported peers in growing their skillset while continuously developing my own
Upkeep a clean, safe and inviting environment in alignment with company standards and guidelines
Regular, dependable attendance and punctuality
Center for Urban Community Services
Case Manager, May 2020- October 2021
Supported the client through the process of securing housing entitlements.
Assisted with working towards maintaining psychiatric stability.
Medication monitoring 
Provided follow-up as is needed to the program residents.
Documented case manager activities in accordance with service plan follow and completion of assessments.
 Gap Inc
Seasonal Sales Associate, November 2018- January 2019
Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
Promote loyalty by educating customers about our loyalty programs
Leverage omni channel offerings to deliver a frictionless customer experience 
Support sales floor, fitting room, check out, and back of house processes, as required
Courteous and responsive to internal/external request
Exchange and verifies job related information to provide support Chick-Fil-A
Kitchen Prep, September 2015-June 2017 
Clean all Produce items
Set up any machinery used for the day
Weigh and log waste from previous night
Set up for catering and assemble food trays 
Thoroughly clean Prep area (walls, floors, refrigerators and machines) 
EDUCATION
LaGuardia Community College-Mental Health Major 60 credits earned
Bayard Rustin Educational Complex -Media and Writing Completed September 2005- June 2009


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