Cristian Gomez
Business Developer | Digital Transformation &
Account Manager
Miami, Florida | (786) 7220399 | LinkedIn URL | cristiang15@gmail.com
PROFILE
Accomplished professional with proven expertise in driving digital transformation, AI-powered strategies, and innovative product management. Track record of leading cross-functional teams, managing high-value projects, and delivering measurable business growth across international markets. Well-versed in optimizing workflows, integrating data-driven insights, and enhancing forecasting accuracy for sustained impact. Skilled in developing product roadmaps, executing scalable solutions, and elevating client satisfaction through operational excellence. Known for expanding market presence, managing multi-million-dollar initiatives, and maximizing ROI through strategic innovation and technology adoption.
AREAS OF EXPERTISE
AI & Automation Integration
Project Lifecycle Management
Cross-Functional Team Leadership
Data Analytics & Business Intelligence Operational Efficiency Optimization
Strategic Planning & Execution
Revenue & Profitability Growth
Client Relationship Management International Market Expansion
Workflow & Process Streamlining
Budgeting & Financial Oversight
CRM & Technology Implementation
KEY CONTRIBUTIONS
Implemented AI labor cost analytics, cutting overtime by 8% and improving forecasting/resource allocation across departments.
Managed high-end design projects up to $1.2M, improving profit margins 10% via team coordination/process efficiencies.
Led 50+ field staff, improving data accuracy by 20% and ensuring actionable insights for government research projects.
Enhanced interdepartmental collaboration, reducing project revisions and approval times by 20% through structured workflows and dashboards.
PROFESSIONAL EXPERIENCE
Expo Convention Contractors, Inc. | Miami, FL 2014 — Present
Account Manager & Digital Innovation Manager | 2025 – Present
Marketing Manager & Digital Innovation Manager | 2022 – 2025
Commercial Manager LATAM | 2018 – 2022
Account Executive | 2015 – 2018
Intern | 2014 – 2015
Oversee high value accounts exceeding $350K and manage a portfolio of 200+ clients generating $5M in annual revenue, driving relationship expansion and new business opportunities. Orchestrate large-scale trade shows, including Miami International Boat Show and Swim Show, managing budgets over $5M annually while influencing multi-year renewals and new revenue streams. Strengthen cross-department collaboration by acting as a strategic connector between sales, operations, design, engineering, and logistics, ensuring alignment that accelerates delivery and maximizes client value. Supervise cross-functional teams of 20+ and implement branding strategies across presentations, events, and campaigns. Manage teams of eight and direct annual budgets up to $5M, ensuring operational efficiency and financial performance.
Leveraged AI analytics to optimize labor allocation, achieving over 8% reduction in overtime costs.
Designed/executed company-wide upsell program, generating $1.2M annually and boosting cross-team collaboration.
Developed EXPO’s Track & Trace system, cutting operational delays by 30% and enabling company’s Tech Hub initiative.
Boosted international revenue by approximately $800K annually by expanding operations and sales presence across Latin America in collaboration with executive leadership.
ADDITIONAL EXPERIENCE
5 Solidos
Project Manager | Product manager 2017 — 2018
Directed multiple high-end interior design/architectural projects, managing budgets from $700K to $1.2M per project.
Optimized project workflows, increasing profit margins by 8–10% through process simplification.
Collaborated with clients, architects, and designers to deliver luxury projects on schedule and within budget.
Managed end-to-end project lifecycle, from concept and technical drawings to production and final delivery.
University of Antioquia
Project management and Data Management, 2008 — 2014
Executed qualitative and quantitative surveys to inform government investment decisions.
Administered project budgets, ensuring cost control and efficient resource allocation.
Implemented data validation controls, enhancing data reliability and reducing entry errors.
EDUCATION & CREDENTIALS
Bachelor of Science in Product Design Engineering | EAFIT University, Medellin, Colombia
Certification in Power BI for Business Intelligence | DAXUS
Ongoing Training in AI Productivity and Automation Tools (ChatGPT, Power Automate, Data Analytics)
LANGUAGES
English | Fluent
Spanish | Native
COMMUNITY INVOLVEMENT
Strategic Advisor of Ancestral | Artisan brand promoting Colombian textile craftsmanship/sustainable design
Mentor and collaborator in digital innovation projects within Expo Convention Contractors
Volunteer support for local art and design exhibitions
PROFESSIONAL DEVELOPMENT & ORGANIZATIONS
Participant in international trade shows including MIBS, SwimShow, Seatrade, and COSMOPROF.
Active member of innovation and marketing networks focused on digital transformation in the events industry.
Regular attendee of workshops and webinars related to AI integration, experiential marketing, and data-driven decision-making
TECHNICAL SKILLS
Power BI
Microsoft Excel
Microsoft 365 (Teams, SharePoint, Outlook)
CRM tools (HubSpot, Salesforce)
AutoCAD / SketchUp / 3D Max
Canva / Adobe Creative Suite
AI Productivity Tools
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