TALICIA
GRAY
9 17 -2 9 1-5 70 1
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T A LIC IA G 48 98 @ GM AIL .C O M
P R O FE SSIO N AL
S U M MAR Y
E xp erie n ce d
a n d
r e su lt s -o rie n te d
S to re
M an ag e r
w it h
fi ve
y e ars
o f
m an ag e ria l
e x p erie n ce
i n
r e ta il
e n vir o nm en ts .
M otiv ate d
p ro fe ssio nal
w it h
s tr e n gth s
i n
s u perv is in g
e m plo ye es
a n d
p ro m otin g
e xce lle n t
c u sto m er
s e rv ic e .
E xp erie n ce d
i n
e m plo ye e
r e la tio ns,
v is u al
m erc h an d is in g
a n d
i n ve n to ry
o rg an iz a tio n.
E X PE R IE N CE
L ea p
I n c.
–
M an ager,
A ugu st
2 0 20
–
P re se n t
●
Influence
and
inspire
a
team
to
create
memor able
in
store
experiences
and
foster
a
positiv e
en vironment
●
Construct
and
present
weekly
business
recaps
which
established
a
growth
mindset
to
identif y
root
causes
and
creativ e
problem
solv e
●
Embr ace
learning
and
lev eraging
new
technologies,
sVWHPV,
apps,
etc.;
experience
with
Shopif y,
Endear ,
Slack,
Google
Office
●
Build
out
team
schedule
while
managing
pa UROl
effectiv ely
●
R esponsible
for
duties
relating
to
opening
and
closing
the
store
●
Create
and
initiate
action
plans
to
driv e
sales,
client
engagement,
emplo yee
engagement,
visual
merchandising
and
oper ational
ex cellence
●
Guide
customers
through
the
life
of
a
sale,
culminating
in
successful
use
of
the
POS
sVWHm
D an ie l
W elli n gto n
–
T ea m
L ea d
,
M ay
2 018-
O cto b er
2 021
●
I n te ra ct
a n d
a ssis t
c u sto m ers
●
R esp on sib le
f o r
o p en in g
&
c lo sin g
s to re
●
M ain ta in
S to re
v is u al
p re se n ta tio n
t o
e n su re
t h e
e n vir o n m en t
i s
c u sto m er
f r ie n dly
●
W ork
c lo se ly
w it h
m an ag ers
t o
e ffe ctiv ely
a ch ie v e
s a le s
p la n
●
R esp on sib le
f o r
c a sh
m an ag em en t
●
S to ck
t a k in g
/ In ve n to ry
O li v e rs
&
C o-
S A LE S
A SSO CIA TE/C A SH IE R
–
F e b ru ary
2 015-
M arc h
2 018
●
W ork s
c lo se ly
w it h
m an ag er
t o
e ffe ctiv ely
a ch ie v e
s a le s
p la n
●
I n te ra ct
a n d
a ssis t
c u sto m ers
w it h
p u rc h ase s
●
D riv es
r e su lt s
b y
c o n tr ib u tin g
t o
s to re
o p era tio n s
a n d
f o llo w
a ll
o p era tin g
p ro ce d u re s
●
M ain ta in s
s to re
p re se n ta tio n
t o
e n su re
t h e
s e lli n g
e n vir o n m en t
i s
c u sto m er-r e a d y
●
R esp on sib le
f o r
p ric in g
i n te g rit y
f o r
a ll
m erc h an dis e
w it h in
t h e
s to re
●
R esp on sib le
f o r
p ric in g
a ll
m erc h an dis e
w it h in
t h e
s to re
●
A dh ere s
t o
c o m pan y
p oli c ie s
w hen
r e la te d
t o
s a fe ty
a n d
s e cu rit y .
L ookin g
f o r
a n d
e li m in atin g
s a fe ty
h aza rd s;
r e p ortin g
u n sa fe
a cts
o r
c o n dit io n s
t o
m an ag em en t
S K IL LS
●
S tr o n g
o rg an iz a tio n al
s k ills
a n d
t h e
a b ili t y
t o
c o m mun ic a te
e ffe ctiv ely
b oth
i n te rn ally
a n d
w it h
e x te rn al
p artn ers
●
S tr o n g
a n d
p alp ab le
“ s e n se
o f
u rg en cy ”
f o r
i m ple m en tin g
c o u rs e s
o f
a ctio n
●
E xce lle n t
a tte n tio n
t o
d eta il,
f o llo w -u p
a n d
o rg an iz a tio n al
s k ills
●
S tr o n g
v erb al
a n d
w rit te n
c o m mun ic a tio n
s k ills
a re
n ece ssa ry
●
T he
a b ili t y
t o
p erfo rm
m ult ip le
p ro je cts
s im ult a n eo u sly
a n d
m an ag e
t im e
e ffe ctiv ely
●
A bili t y
t o
h an dle
d if fic u lt
i n te ra ctio n s
w it h
a
d ir e ct
c o n su m er
E D UCA TIO N
C on te m pora ry
G uid an ce
S erv ic e s-
R eta il
C ertif ic a te
,
F eb ru ary ,
2 0 15
B ro n x
L ea d ers h ip
A ca d em y
– H ig h
S ch ool
D ip lo m a,
2 0 14
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