Gerrick Hewitt
Phoenix Az 85083 (805) 216-8173 | hewitts.sr@gmail.com | www.linkedin.com/in/gerrick-hewitt
Personal Statment
My recent brief employment periods were the result of circumstances beyond my control and not reflective of my work ethic or professional commitment. My most recent role concluded following a company-wide reduction in force, and a prior relocation for personal reasons did not ultimately align with my long-term goals, prompting my return to the area. I am now firmly re-established and seeking a stable, long-term position where I can leverage my experience, contribute meaningfully to organizational success, and continue developing within a growth-oriented environment.
District Manager
Business Solutions | Organizational Multi-Store Retail Leadership | Revenue Generation
A dedicated professional with exceptional interpersonal management, communication, and persuasive selling skills essential for building and nurturing strong business relationships. Possesses strong leadership, organizational, motivational, and administrative capabilities. Skilled in developing and executing effective marketing and sales strategies. Proficient in training and coaching individuals to enhance sales performance and skill application. Demonstrates a commitment to supporting team members in achieving their objectives through collaborative and goal-oriented approaches. Experienced in utilizing basic computer skills with a background in PC applications. Offers flexibility for travel, including auto and air transportation, with a willingness to travel approximately 60% of the time, including overnight stays and occasional weekend commitments for conventions, meetings, and continuing education purposes.
Areas of Expertise
Operations Management
Performance Management
Leadership Development
Staff Recruiting Multi-Site Retail Management Practices
Staff Leadership & Training
Strategic Business Relationships
Key Performance Indicators (KPIs) Strategy & Execution
Budget/P&L Management
Loss Prevention
Sales Optimization
Professional Experience
PORTFOLIO MANAGER2024 – 2025
Servicon, Culver City, CA
Developed and maintained strategic, professional client relationships, engaging clients to improve and grow their business while increasing existing business through supplemental services.
Proactively planned staff alignment with site leaders across multiple sites while leading an operations manager and 6 supervisors, working to identify talent and drive their development.
Conducted in-depth analysis of workforce data and maintained a budget for multiple sites, managed in a fiscally responsible manner while anticipating and communicating changes that could impact the budget.
Partner with site leadership and next-level managers to develop annual budgets and accurate forecasts, and with next-level managers to set goals and objectives.
Notable achievements while in the position included:
Managed a key contract valued at $34M while in the position.
DISTRICT MANAGER2023 – 2024
Storagepro Management, Inc., Oxnard, CA
Managed a portfolio of self-storage locations, overseeing operations for 11 locations across an assigned territory and leading a high-performing team of 41 direct and indirect reports.
Hired, recruited, and developed personnel for future leadership roles, established and enforced performance and production metrics, and ensured the achievement of all financial targets.
Prepared schedules, assigned workflows, and ensured seamless operations of all locations.
Oversaw physical assets management, performed inventory/unit audits, and reviewed sales and financial reports.
Negotiated and managed contracts and service agreements, conducted regular site visits and audits, and prepared reports for senior leadership.
Managed pricing and the Customer Protection Plan, oversaw delinquent tenant processes, including auctions, and identified opportunities to improve processes, optimize performance, and ensure exceptional customer service delivery.
Notable achievements while in the position included:
Developed and implemented new processes that resulted in a significant increase in merchandise sales.
Managed a key contract valued at $34M while in the position.
OMNI STORE MANAGER2021 – 2023
BevMo!, Phoenix, AZ
Led operations of omni-channel store encompassing Gopuff/BevMo e-commerce operations, buy online/pick-up in store (BOPIS), and other third-party delivery and e-commerce channels.
Provided training, mentoring, and leadership to Managers, Leads, and Associates to optimize sales, drive operational efficiency, and ensure the delivery of world-class service.
Managed and directed a high-performing team of 40 direct and indirect reports executing all retail and e-commerce operations and plans.
Prioritized schedules, projects, sales, and promotions, and analyzed data to meet staffing and inventory needs.
Ensured compliance with all regulatory and company standards, including visual merchandising, pricing, signage, and displays, and led the execution of sales promotions and customer campaigns.
Notable achievements while in the position included:
Delivered 15% year-over-year sales increases ($1M) through effective sales and customer service training.
Collaborated with cross-functional personnel, including the Field Leader, to stay informed about market trends and identify opportunities for growth and improvement.
Created and implemented plans and process improvements to control costs, manage labor budgets, and improve financial performance through community events and promotions to drive sales and expand market share.
STORE MANAGER2020 – 2021
Michaels, Camarillo, CA
Oversaw operations of big-box craft and home décor retailer, managing a high-performing team of 70 personnel.
Hired, led, coached, and managed the team, ensuring the delivery of exceptional customer service, and planning and communicating the store’s workload activities and key performance indicators (KPI).
Executed company programs and initiatives, managed budget and costs, and ensured adherence to standard operating procedures and policies.
Ensured proper inventory levels, oversaw the appropriate merchandising of the location, and ensured compliance with all company and regulatory standards.
Evaluated and mentored staff to achieve sales, productivity, and performance goals, executed sales and marketing plans, and executed marketing initiatives, promotional sales, and in-store events.
Notable achievements while in the position included:
Reduced shrink by 15% by proactively identifying causes and retraining personnel to properly receive products and account for damaged goods.
STORE MANAGER2015 – 2020
Ross Stores, Oxnard, CA
Managed day-to-day operations for the department store, ensuring that performance metrics, standards, and best practices were consistently met.
Hired, trained, and developed staff, including other management team members, oversaw operations of Stockroom, Front End, and Sales Floor, and ensured successful execution of the business plan/corporate initiatives.
Analyzed data to ensure proper staffing and inventory levels, and evaluated financial data to control costs and optimize sales performance.
Managed payroll, scheduling, and work assignments, prepared reports for the senior leadership team, ensured compliance with all company and regulatory standards, and carried full P&L responsibility.
Notable achievements while in the position included:
Recruited to transform an underperforming store, implementing key process changes that reduced shrink by over 50% and achieved sales for the first time in 10 months.
Continually demonstrated effective inventory management strategies while maintaining responsibility for $7M+ in product.
CHIEF SALES OFFICER2010 – 2015
Schollyme, Los Angeles, CA
Developed and implemented highly effective processes, policies, and procedures, designed sales training materials, and created and executed strategic sales plans, tracking, and reporting systems.
Sourced, recruited, trained, and managed a high-performing sales team, provided wide-ranging support to field personnel, and collaborated with senior leadership to drive the organization’s growth.
Notable achievements while in the position included:
Implemented highly effective coaching, marketing, and customer service-related strategies that grew the business to $1.2M in annual sales.
PREVIOUS EMPLOYMENT: District Director of Operations – Check ‘N Go, General Manager – Sony Retail, Regional Manager – Cingular Wireless.
Education & Training
Studied Business Administration – California State University, Northridge, CA
Dale Carnegie Selling/Jeffrey Gitomore Sales Training/Leadership Essentials Training
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