Candidate for the

Kirk, Thomas

phone: 516-581-5916
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Thomas Kirk Long Island, NY
ZOE & CO- Cedarhurst, NY
Operations Manager
Jan 2000 – Present ·
· Managed performance, sales and training of employees.
· Created sustainable accountability and motivation of employees by setting sales record programs including cash bonuses.
· Designed marketing programs with social media and print ads.
· Responsible for overall leadership, growth and direction which included budgeting, sales, advertising and providing exceptional customer service.
· Responsible for administering accounts receivable, account payable, employee payroll, as well as purchasing supplies and inventory.
· Responsible for cash management, strategic planning and areas related to measuring company performance.
· First point of contact for customers, responsible for achieving high levels of customer service and customer satisfaction.

PCG Consulting Group Albany, New York, United States · Remote
Case investigator
Dec 2020 – Feb 2022

A keen understanding of the need for patient confidentiality and the ability to conduct case interviews confidentiality.

Understanding of, and ability to explain in plain language, the medical terms associated with COVID-19 and principles of exposure, infection, infectious period, potentially infectious interactions, symptoms of disease, pre-symptomatic and asymptomatic infection, types of tests used to diagnose infection, and available prevention and control interventions

Excellent and tactful interpersonal skills, cultural sensitivity, and language and interviewing skills maintaining trust with clients and contacts.

St. John’s University, Jamaica, NY —Bachelor’s Degree
BUsiness Administration

HYPERLINK “” Google Data Analytics Professional Certificate
Google Sheets · Pivot Tables · Fashion Buying ·Problem Solving · Interpersonal Skills · Customer Experience · Point of Sale (POS) Systems · Transportation Management · Microsoft PowerPoint · Team Leadership · Microsoft Word · Microsoft Excel · Microsoft Office · Operations Management · Business Development · Logistics · Team Building ·· New Business Development · Retail · Sales Management · Project Management · Budgets · Sales · Management · Training · Marketing · Customer Satisfaction · P&L Management · Leadership · Merchandising · Customer Service · Social Media Marketing · Inventory Management · Warehouse Operations · Distribution · Supply Chain Management · Store Management · Business Operations · Payroll ·
Team Management · Customer Relationship Management (CRM) · Data Analysis · Inventory Control · Accounts Payable · Microsoft Access


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