Candidate for the

Leith, Matthew

email: mattfxba@gmail.com
phone: (404) 345-0521
View Resume
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Text Resume
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PROFESSIONAL SUMMARY
Accomplished leader and manager bringing proven ability to lead sales teams, develop and implement effective sales
strategies, and drive customer satisfaction. Adept at identifying customer needs, building relationships, implementing sales
plans, and generating new business opportunities. Track record of success in exceeding sales goals and expa nding
customer base.

SKILLS

• Leadership and business acumen
• Budgeting and forecasting
• Adaptability and responsiveness
• Analysis and problem-solving

Business development and growth
• Strategic thinking
• Time management
• Assertive communication

EXPERIENCE

REGIONAL DIRECTOR OF SALES AND OPERATIONS — (COMCAST) THE REVENUE OPTIMIZATION COMPANIES
Chicago, January 2022 – Present

• Overseeing 9 locations with 73 direct reports across Illinois and Indiana consistently achieving or exceeding MoM KPI
targets, resulting in 10-15% monthly revenue increase.

• Prepared and delivered weekly KPI proposals, reports and presentations based on region al performance to C-Level
executives.

• Developed and forecasted comprehensive sales strategies, which include market an alysis, competitor research, and
customer breakdown, leading to an 12% increase in customer traffic.
• Created monthly measurable objectives based on market research and trends for each location, working
alongside store leaders to achieve targets and ensuring efficient workflows.
• Facilitated training programs using the waterfall methodology resulting in a 30% improvement in sales
representatives’ performance.
• Created different sales mentorship programs to develop top performers into supervisory roles.
• Prospected, qualified, and established relationships with clients, including exhibitors, sponsors, and event
organizers.
• Collaborated with internal teams to develop innovative solutions and value proposition to help drive
employee engagement, retention, and growth.

MULTI-UNIT MANAGER — (OPTIMUM) THE REVENUE OPTIMIZATION COMPANIES
New York, January 2020 – January 2022

• Provided training, incentives, mentoring, and feedback to store managers to meet or exceed sales goals yields to help
maximize commissions.
• Maintained store planogram scoring 100% on every merchandising audit for all l ocations.
• Growing customer base by increasing Google reviews and maintaining high OSAT score through regular audits,
analyzing feedback and addressing areas for improvement.

Phone 404 -345-0521
Email mattfxba@gmail.com
Address Chicago, IL 60615

MATTHEW LEITH • Adopted the Agile Project Management methodology in planning and preparation to ensure successful new
store launches.
• Maintained operational excellence with 0% shrinkage through effective inventory and project man agement.
• Established key performance indicators for each location, tracking progres s towards organizational objectives
regularly through Excel.
• Helped facilitate and open 8 new store openings and supported 11 stores in total.

MARKET MANAGER — T-MOBILE
New York, January 2018 – January 2020
• Managed day-to -day operations for 6 locations, focusing on employee development and profitability.
• Recruited and trained staff, emphasizing customer satisfaction and sales strategi es.
• Conducted research on target markets, customers, and industry trends.
• Maintained low shrinkage rate below company goal through effective management techniques.

STORE MANAGER — SPRINT
New York, January 2015 – January 2018
• Provided leadership to sales teams, achieving daily KPI goals and securing corporate accounts.
• Implemented loss prevention measures and efficient inventory management strategies.
• Conducted regular performance reviews and mentored new hires for success.
• Trained staff on proper cash handling procedures including daily deposits, credit card payments , and end- of-
day reconciliation of register funds.
• Oversaw day- to-day store operations to foster efficient and profitable operations.
• Mentored new employees on store policies and procedures while providing guidance and support in their roles.
DEPARTMENT MANAGER — WALMART

Atlanta, January 2012 – January 2015

• Coached over 16 sales associates daily on performance and company standards.
• Set schedules for sales associates and facilitated communication from manag ement.
• Upheld department visual standards and inventory replenishment
• Coordinated inventory management and department replenishment and maintained store backroom.
• Mentored and held associates accountable for providing a superior customer experienc e.
• Oversaw store planogram and visual merchandising.
• Enhanced department efficiency by streamlining processes and implementing timesaving strategies.
• Maintained a professional work environment by addressing conflicts proactively and fostering open
communication among staff members.

EDUCATION

BACHELOR OF ARTS (B.A.) IN MARKETING
— The University of The West Indies
Aug 2012

CERTIFICATIONS

Project Management Salesforce introduction to CRM and HubSpot.

Data Analysis using Excel.


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