BRADY MUSGROVE
3745 Verlaine Dr
Carrollton, TX 75007
(469)585 – 4640
bradyrmusgrove@gmail.com
SUMMARY
•Eight years of customer service experience, conducted within a wide variety of environments
•Strong background of teamwork, stewardship of company resources and HR knowledge
•Proven ability to apply personal, professional, and academic knowledge to solve problems and create
effective solutions for customers
•MS Office Proficient May 2021
WORK EXPERIENCE
GM POOLS
Carrollton, TX
Supervisor May 2025 – Present
•
Oversight of construction responsibilities related to
swimming pool remodels
•
Customer service whil
e working in homeowner’s backyards; dealing directly with homeowners
•
Oversight of clean-up of
job sites
•
Work with little direction or
supervision to ensure customer satisfaction; management of crews
Fulton, MO 1851 Underground Bar and Grill
Cook, Bartender, Bouncer – part-time
Sept 2023 – May 2025
•Involved with Food Prep
•Short -order cooking for all food options of restaurant
•Take and prepare customer drink orders and monitor drinking threshold levels of customers
•Ensuring entry into bar was only customers who met state requirements
•Monitored behavior of customers in bar and restaurant to ensure safety of all customers
Presby
terian Village North Dallas, TX
HR Intern Dec 2022 – Dec 2023
•Involved in project to redo all employee files
•Provided HR assistance to employees
•Assisted HR Recruiter in recruitment process of phone screens
•Assisted with the New Hire Orientation process
Lewis
ville, TX G&B Tile
and Plaster
General Labor and Office Assistant – part-time
June 2017 – Aug 2022
•Construction responsibilities related to swimming pool remodels
•Customer service while working in homeowner’s backyards
•Clean-up of job sites
•Answer all phone calls in the office and perform customer service on calls
•Intake all information related to prospective customers and send lead information to sales team members
•Filing duties for office
•Enter timecard information in payroll system ; worked within QuickBooks Pro
•Other office duties as required
•Worked with little direction or supervision to ensure customer satisfaction
NAIA ATHLETIC EXPERIENCE
•William Woods University Track and Field Aug 2023 – May 2025
•Iowa Wesleyan University Track and Field Aug 2021 – May 2023
May 2025
EDUCATION
William Woods University – Fulton, MO Bachelor of Science Business Administration and Mngt
Creekview High School – Carrollton, TX
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