Candidate for the

Rashid, Shehroze

phone: 5513335518
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2970 W. 27
St, Brooklyn, NY, 11224
| MOBILE : 551 – 333 – 5518 ( Cell)
| EMAIL : |
Bachelor of Science (BS), Multidisciplinary Studies (Process Management) | University of Maryland – Baltimore County | Dec ember
H ONORS & A WARDS : Cathy Hiebler and Chip Hiebler Scholar , Outstanding Professionalism Certificate (UMBC)
7 – Eleven | 2012 – Present
Multi – Unit Store Leader ( 3 Stores over 11 years ; $1. 5 M+ Annual Volume per location )
Barnegat, NJ: July 2019 to Feb 2021
¥ Maximized and improved store operations by leveraging Kaizen and Lean Management principles in restructuring store
management, streamlining business processes, and eliminating waste in a 24/7/365 operating environment.
¥ Managed the operations of 3 stores with 20+ employees each while overseeing a daily customer base of 1500+ daily and
achieving $1.5 M in yearly sales , and increased GP from 30% to 36% gross profit (GP) margin .
¥ Rotated, replenished and forecasted inventory using POS (Point – of – Sale) and ordering system s.
¥ Optimized store layout and performed product assortment, strategic placement of items to increase revenue and attract
customers to increase average customer bucket from $ 6 to $ 7 average .
¥ Ensured accurate pricing displays and systematically matched prices in system to price labels.
¥ Improved productivity per head (PPH) of 20 staff members by leading, training, and mentoring employees, sustaining high
morale during peak seasons while maintaining high levels of customer service.
¥ Increased store sales by 17% annuall y, bringing additional revenue within 3 years, through effective upselling, inventory
optimization, s low – moving / dead items removal , and strategic product assortment.
¥ Achieved a promotion to the NJ location, exemplifying exceptional performance, strategic lead ership, and a commitment to
maintaining customer service excellence and profitability.
¥ Trained employees on routine store maintenance to save 14% annually on external vendor repair costs.

Key Achievements
¥ Led and developed a 7 – Eleven hot – food initiative in collaboration with a business intelligence team, enabling the launch and
implementation of a post – sale heating program across 12 + states with minimal costs , a mutually beneficial initiative for
customer and company achieving a 27 % revenue growth and 6% increased gross profit in 6 months.
Store Manager , Baltimore, MD ( $1.3M Annual Volume) February 2012 – July 2020 / February 2021 – Present
¥ Improved annual GP by 6% by facilitating informed inventory management decisions and leveraging business intelligence
analytics and demand forecasting to identify patterns in sales, seasonal variations, and outlier products.
¥ Boosted overall operational efficiency, utilizing Lean Six Sigma principles to optimize inventory replenishment, enh ance
quality control processes, and reduce the time required for employee tasks.
¥ Upskilled and trained 20+ new hires, efficiently integrating them within a diverse team; maintained high retention rates
even during challenging times by fostering a positive and collaborative work environment .
¥ Analyzed P&L statements to optimize inventory for the highest net revenue, ensuring strategic and financially sound
inventory management to generate highest net revenue.
¥ Upheld the highest standards of health and safety by adhering to prescribed cleanliness and sanitation protocols aligned
FDA (Food Drug Administration) guidelines achieving 80%+ customer experience survey s .
¥ Managed administrative tasks including daily shift reports, lottery reports, inventory audits, and employee payroll, ensuring
seamless and organized operations within a fast – paced retail environment.

Process Improvement | Sales Growth | Retail Management | Inventory Management | Operational Efficiency | Kaizen Principles |
Lean Management | Strategic Leadership & Development | Profit and Loss Analysis | Business Intelligence | Demand Forecasting |
Project Management | Employee Training | Financial Management | Health and Safety Compliance | Administrative Management

Technical Skills: ArcGIS Business Analyst, MS Office Suite, Photoshop, Website Design, Microsoft Power BI |
Language s : Bilingual in English and Urdu


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