Candidate for the

Turner , Marshall

email: marshallturner51@yahoo.com
phone: +1 (678) 551-3187
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Text Resume
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Marshall Wayne Turner
4288 Crestworth ln • Marietta, GA 30064 • (678) 551-3187 • marshallturner51@yahoo.com
EDUCATION
STRAYER UNIVERSITY
JACK WELCH COLLEGE OF BUSINESS
MASTER OF BUSINESS ADMINISTRATION (MBA) (In Process)

UNIVERSITY OF PHOENIX, COLLEGE OF ARTS AND SCIENCES
Phoenix, AZ
B.A. BUSINESS MANAGEMENT (BA)
Concentration: Management Services and International Business

SUMMARY
Proven ability to manage multiple accounts/projects simultaneously while paying strict attention to detailOutstanding verbal and written communication skills with audiences of all levels, including strong presentation development and delivery
Creativity and immersion in social media, with an in-depth knowledge and understanding of social media platforms including; Facebook, Instagram, LinkedIn, Twitter, YouTube, Google+, etc..Demonstrated ability to interact with clients while listening and understanding their business needs
Excellent organization, time and risk management skills
Project Management experience
Experience using Sales Force, MS Office Suite, etc..EXPERIENCE
AT&T
Digital Sales Manager
Atlanta, GA
September 2018 to February 2024
Coordinated with consultants to create sales proposals, define high level requirements and obtain quotes to new and existing clients
Identified solutions, managed top prospects, conducted software demonstrations and negotiated and closed deals on new business
Created and executed a lead acquisition strategy through multi-channel targeted lead generation campaigns including; email, PPC, webinars and social media to generate a consistent flow of qualified leads to meet growth target
Created and managed a balanced pipeline, delivering profitable new business growth for my assigned territory
Leveraged Salesforce to create dashboards and reports to track the ROI of marketing activities and ensure effectiveness and continued investment
Designed and implemented a strategic business plan that expands the customer base and ensures its strong presence
Managed project plans supporting digital marketing campaigns while working cross functionally to create project plans and ensure that milestones are met
Identified emerging markets and market shifts while being fully aware of new products and competition status
Delivered graphics, content and promotions to a diverse group of third-party re-sellers, catalogers, flash sites and mass merchants
Collaborated with the Graphic Designer to produce 1-2 blogs and corresponding social posts on all active platforms bi-weekly
Constructed and promoted strong long-lasting customer relationships by partnering with clients and understanding their needs
Utilized Sales Force software to schedule organize and execute everyday work duties needed to enhance sales and marketing
Analyzed and provided necessary sales reports, market analysis and identified growth opportunities for digital assets
Total Quality Logistics (TQL)
National Account Executive/Logistics Broker
Atlanta, GA
September 2016 – August 2018
Maintained and cultivated current and future business as a Certified Logistics Account Executive with the nations largest freight brokerage firm
Supported and arranged the transportation needs of my clients including Target Corporation, while booking and tracking freight from beginning stages through delivery; providing clients with the best logistics service in the industry
Managed 560k in revenue with 24% profit margins, maintains a book of business for over 25 organic customers that net anywhere from $2000-$4000+ weekly while managing carrier fallouts and customer issues
Developed strong customer and carrier relationships and identified and generated new business by adding and retaining clients to achieve set revenue and gross profit goals
Assisted with social brand strategy work to support the client’s influencer program
Built a book of business through prospecting and managing my own business under the TQL name.
Engaged with customers via live chat, emails, and phone to answer questions, close sales and facilitate deliveries
Operated a business with honesty and integrity and being forthright about conflicts to my clients as they occur
Gained knowledge on the market from coast to coast, through the changing seasons and negotiated rates with customers/carriers based on current market trends
Utilized computer-based brokerage software (CRM, Accounts Suite), MS Outlook and performed internet searches in order to manage my customer base
Utilized Sales Force to effectively move each order through the system in a cost effective method with a focus on a high level of customer service
Georgia Natural GAS
Atlanta, GA
Energy Sales Advisor
August 2013 – October 2016
Promote the energy efficiency program to customers and trade allies within my assigned territory
Understand and implement the company’s sales process, including but not limited to: making outbound calls to new and existing customers to meet assigned energy saving targets, developing and facilitating program presentations to spur project activity and managing customer inquiries and concerns by phone, electronically or in person to move projects toward completion
Identify and provide documentation of on-site opportunities for energy efficiency and provide follow-up to customers as required; Generate summary reports to customers and Program Managers as needed
Discuss technical elements of energy consuming equipment—i.e., lighting, HVAC, hot water systems, building and pipe insulation, and air sealing
Enter data into spreadsheets and databases to determine energy savings and to manage current projects which also include collaborating with Energy Engineers
Collaborate with home performance contractors and consultants to provide residential energy audit programs to utility customers
Coordinate, schedule and manage implementation contractors performing HVAC, air sealing and building shell improvements for each project
AT&T
Atlanta, GA
Marketing Consultant
May 2012 – June 2013
Researched clients to sell advertising in markets that are part of the team’s portfolio; which consisted of cold calling potential clients while creating new leads and traveling to markets where appointments with potential advertisers have been scheduled
Utilized Sales Force to meet and exceeded sales goals as defined by departmental and company growth objectives.  Which included weekly, monthly, quarterly and annual sales expectancies.
New business prospecting and development, including scheduling appointments and preparing proposals to sell advertising within a select portfolio.  Conducting frequent conference calls in the office each day to produce 10 qualifying prospects per week
Analyzed the clients’ needs and interests, determining which products are appropriate, and referring to appropriate party when necessary
Managed and developed relationships with current clients as well as referral partnerships through various channels
Attended weekly training to improve sales skills, increase product knowledge and to stay abreast of company products and trends
Completed service audits, confirming all signs are in proper place and in proper working order
Conducted business appointments by showing potential clients various sales options
U.S Logistics
Fayetteville, NC
Federal Trainer/ IT Applications
August 2010 – April 2012
Implemented a training program to teach government employee’s how to interact and use with military navigational software systems properly
Managed fiscal client accounts, ensuring company goals and customer needs were congruent with overall contract objectives
Identified gaps in training curriculum, obtained approval for resolution, and executed action to correct and mitigate
Prepared and submitted final training reports to appropriate management
Created user guides and other training material in various mediums to include written, audio, visual, etc. as determined needed by the government
Executed and established communication with leadership to ensure best practices within the environment.
United States Army
Ft Benning, GA
Operations Supervisor
September 2005 – August 2010
Coordinated operations to deploy $1 million of navigational equipment worldwide on a semi-annual basis
Served as a Logistics Instructor and developed classroom curriculum, administered and graded tests, and conducted practical application of property book and supply chain management to over 200 military employees on a quarterly basis
Served as a patrol leader for up to 80 Marines on a continual basis in support of Operation Iraqi Freedom
Conducted monthly job performance, goal setting, and career development counseling for up to 35 employees
Named honor graduate of Advanced Leadership and Development Course (2008)

AWARDS AND CERTIFICATIONS
Property Book Management Certified
Promoted 3 times within first 12 months of military service (February, April, and December of 2006)
United Nations Medal (December 2006
Army Achievement Medal (November 2009)
ADDITIONAL INFO
Affiliations:Disabled Veteran, Wounded Warrior Volunteer
Skills: Certified Logistics Account Executive
Business and Financial Acumen
Demonstrated sound analytical problem-solving and decision-making skills
Detail-oriented with excellent organization skills.
Proven ability to meet sales and productivity goals and expectations
Social Media Marketing, Brand Management, Digital Marketing
Excellent PC skills using MS Office Suite (Word, Excel, Outlook, PowerPoint)
CRM, Sales Force, Adobe, Gmail
Volunteer:Hope Atlanta Foundation, American Cancer Society’s Relay for Life


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