Casey Wokocha1126 Ruby Sparrow St Henderson, NV 89011 301.538.5565 Caseywokocha@gmail.com
Healthcare Administration and Marketing Professional
Business Development / Administration & Brand Management
EducationWest Virginia University – Morgantown, WV
Bachelor of Science, Biology, Graduation: August 2019
Area of Specialization: Healthcare Administration & Medical Marketing
Work Experience
ASCA Administrator Development Program02/2025- Current
Mentor
The role of a mentor for the Ambulatory Surgery Center Association (ASCA) in the Administrator Development Program is crucial in nurturing the skills and capabilities of emerging leaders in the field of ambulatory surgery. Mentors serve as experienced guides, offering their knowledge and support to help mentees successfully navigate their professional journeys.
Key responsibilities of a mentor in this program include:
1. Expert Guidance
2. Professional Skill
3. Networking Opportunities
4. Emotional Support and Motivation
5. Goal-Setting and Accountability
Spring Valley Surgery Center (6 Surgery Centers) – Las Vegas, NV10/21- Current
Administrative Director/Administrator
The primary responsibilities of this position include planning, organizing, directing and evaluation of activities for the clinical and business operations of the Facility; developing, implementing and evaluation of a marketing plan; acting as a liaison between the Governing Body, Medical Executive Committee (MEC), and employees of the Facility; and monitoring and advising the Facility, Governing Body and MEC/Medical Director of current and future trends in the marketplace as needed which may impact the clinical and financial performance of the Facility.
To plan, organize direct and evaluate activities of the clinical and business operations of the Facility.
Direct, monitors and evaluates all activities of the Facility to ensure professional medical care for each patient.
Protects the assets of the organization.
Assists in preparation, control, evaluation of the operating budget, and monitoring financial performance of the Facility as requested by the Medical Director
Establishes and implements fiscal controls for the organization, including but not limited to:
Authorization and record procedures that are adequate to provide accounting controls over assets, liabilities, revenues and expenses.
Develops policies and procedures for controlling accounts receivable and accounts payable, rates and charges for services provided.
Methods of collection of unpaid accounts that are reviewed before referral to a collection agency.
Immediate supervisor: Medical Director
Positions to be supervised: Director of Nursing, Administrative Assistant
Las Vegas Pain Institute and Medical Center – Las Vegas, NV06/19-09/21 Administrator
Results-driven and highly organized Pain Clinic Administrator with a proven track record of effectively managing the daily operations of pain clinics. Possesses exceptional leadership and interpersonal skills, along with a comprehensive understanding of healthcare administration and pain management protocols. Demonstrates a strong commitment to patient care, staff development, and operat ional excellence. Skilled in optimizing clinic efficiency, streamlining processes, and ensuring regulatory compliance. Adept at fostering a collaborative and positive work environment to achieve optimal patient outcomes.Key Skills:
Clinic Operations Management
Staff Supervision and Development
Accreditation Certification Inspection/ State Inspection
Patient Care and Satisfaction
Benefits and Eligibility
-Prior Authorization
Regulatory Compliance (HIPAA, OSHA, etc.)
Electronic Health Records (EHR) Systems
Appointment Scheduling and Resource Allocation
Budgeting and Financial Management
Quality Assurance and Performance Improvement
Vendor and Contract Management
Strong Communication and Interpersonal Skills
Professional Experience:
Oversee daily operations of a busy pain clinic, managing a team of healthcare professionals and administrative staff.
Develop and implement clinic policies and procedures to ensure compliance with regulatory guidelines and industry best practices.
Optimize workflow efficiency by implementing electronic health records (EHR) systems and streamlining administrative processes.
Collaborate with physicians and other healthcare providers to ensure high-quality patient care and satisfaction.
Conduct regular staff meetings, providing training and professional development opportunities to enhance team performance.
Manage clinic budgets, monitor expenses, and negotiate contracts with vendors to maintain cost-effective operations.
Implement quality assurance programs to monitor and improve clinic performance and patient outcomes.
Foster a positive and collaborative work environment, promoting open communication and teamwork among staff member
Riddle & Bloom – Boston, MA01/18-05/19
Student Ambassador Marketing Intern, HBOgo and Adobe Creative Cloud
Work alongside the Account Management teams on major client brands. Develop, manage and grow to students on & off various campuses in the greater Morgantown tertiary education market. Execute monthly business plan utilizing peer-to-peer sales presentations, digital & social media marketing and tailored workshops to differentiate HBOgo and Adobe Creative Cloud brands.
Consistently achieve or exceed monthly goal of 160 sales conversations, 60 new accounts, 3 social media posts, 1 marketing presentation and 1 workshop
Received special recognition and bonus every month for doubling the marketing presentation and workshop goals
Las Vegas Pain Institute and Medical Center – Las Vegas, NV06/18-09/18 Patient Registrar, Summer Intern
Pre-registered and triaged patients via ambulance or walk-ins. Conducted patient billing and insurance verification using Aprima Mainframe software program. Maintained effective communication with doctors, nurses and radiology techs via maintaining updated charts and working effectively. Assisted with the transfer of patient information into Aprima Mainframe. Verified patient appointments along with rescheduling when necessary. Traveled to different institutions marketing services offered by LVPI. Entered wrap up information: next visit, gave patient prescription, verify patient information.
Ruby Memorial Hospital – Morgantown, WV08/16-09/17
Pharmacy Technician
Assisted pharmacists with refilling, dispensing and delivering medications. Trained in EPIC Systems. Placed orders for Nurses and physicians using Order Entry. Support nurses during discharge of patients. Communicated with clinical staff via In-basket Message (requesting refills, Narcotic approvals, messaging, etc). Received prescriptions both over the phone and in-person. Entered prescriptions into computer database and worked with insurance companies. Insurance verification and patient billing. Prepared IV’s for patient use in the inpatient pharmacy. Restocked vaults containing narcotics for physicians.West Virginia University – Morgantown, WV08/16-05/19
Computer Lab Assistant
Manage the computer lab work. Assist end-users with computer access. Schedule student organization with utilizing the lab for workshops.Howard University – Washington, DC08/15-09/15
Student Engineering Developer
Developed and expounded on an innovative engineering discovery process. Collaborated with Howard University students to develop business model of “The Smart Pantry”. Presented the business case to Howard University professors as well as University of New Mexico students via Google+.Doctors Community Hospital – Lanham, MD11/14-01/16
Clinical Volunteer
Guided and assisted patients to the different lab testing departments.
LeadershipUndergraduate Leadership Institute, Kappa Fellow06/18/2019
ExperienceOne of the 70 selected to participate in a week long leadership program sponsored by General Electric, Home Depot, Regions Bank and Walmart.
East Central Province Junior Vice Polemarch03/18-04/19
East Central Province Undergraduate Board of Directors03/17-03/18
Kappa Alpha Psi Fraternity Inc. Epsilon Chi Chapter Polemarch04/17-03/18
National Pan-Hellenic Council President04/16-09/17
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